Currently our operating hours are 6am – midnight AEST, 7 days a week. You can also chat with us 24/7 via the American Express App or your Online Account. See Live Chat option.
Select your Product below for the fastest way to solve your query.
Start Live Chat
For Card Member
We’re available 24/7
Lost & Stolen
Log in to your Online Account or the Amex App to cancel your Card and order a new one.
Or Start Live Chat 24/7.
For fraudulent activity call:
1300 132 639 from Australia
+612 9271 8664 from overseas
6am – midnight AEST, 7 days.
To temporarily lock your Card,
1800 688 022 from Australia
+612 8223 9171 from overseas
Personal Cards – Contact Details
Small Business Cards – Contact Details
Corporate Card - Contact details
American Express Travel Services
Other helpful contact information
Australia: 1300 363 276
Overseas: +612 9271 8229 (Option 1)
Currently our operating hours are 6am – midnight AEST, 7 days a week (8:00am – 8:00pm AEST for Corporate Cards). You can also chat with us 24/7 via the American Express App or your Online Account. Log in to start live chat.(8:00am - 8:00pm for Corporate Cards)
Manage your Card Online
Tips and tools to make the most of your Card