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American Express Travel Australia

Contact Us


Our Online Travel Support Team are here to help.



You can contact us via the following channels:

Click to Chat


You have the opportunity to connect with a member of our online travel support team via our 'Live Chat' function, when an agent is available.


Chat is available every day from

7.00AM – 7.00PM AEST.

Call Us


Online Travel booking enquiries: 

Monday - Friday 07:00 - 18:00 (AEST)

Except Public Holidays

1300 303 877


Travel Insurance enquiries:
1800 230 566

Mailing Address


American Express MTS Online Travel
PO Box 458
Sydney NSW 2001

Business Hours


Monday to Friday

07:00 - 18:00 (AEST)

Except Public Holidays

For all other enquiries, please refer to the American Express Phone Listing or ring the number on the back of your Card

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Travel services provided by American Express International, Inc. ABN 15 000 618 208. Incorporated with limited liability in Delaware, USA.