Contact Us

Our Online Travel Support Team are here to help.

Click to Chat

You have the opportunity to connect with a member of our online travel support team via our 'Live Chat' function, when an agent is available.

Chat is available every day from

7.00AM – 7.00PM AEST.

Call Us

Online Travel booking enquiries:

Monday - Friday 07:00 - 18:00 (AEST)

Except Public Holidays

Platinum Card Members, please call the number on the back of your Platinum Card.

Travel Insurance enquiries:
1800 230 566

Online Cruise booking enquiries:
1300 883 501

Mailing Address

American Express MTS Online Travel
PO Box 458
Sydney NSW 2001
Australia

Business Hours

Monday to Friday

07:00 - 18:00 (AEST)

Except Public Holidays

For all other enquiries, please refer to the American Express Phone Listing or ring the number on the back of your Card

Travel Resources

Travel Payment Options

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Travel services provided by American Express International, Inc. ABN 15 000 618 208. Incorporated with limited liability in Delaware, USA.