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Frequently

Asked Questions

American Express Aeroplan Platinum Card change to American Express Aeroplan Platinum Card

Your American Express® AeroplanPlus®* Corporate Platinum Card is changing to the American Express® Aeroplan®* Corporate Reserve Card

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Questions?

We’ve got answers!

American Express® and Aeroplan®* are excited to be continuing their partnership with the launch of the new Aeroplan Program. Please refer to the questions below to learn more about changes coming to your Card.

Are you a Program Administrator?

 

If you are a Corporate Card Program Administrator and would like to know more details about the changes to the Corporate Program, visit the below link. 

Is my Card changing?

Aeroplan Corporate Reserve Card

Your American Express® AeroplanPlus®* Corporate Platinum Card is changing to the NEW American Express Aeroplan Corporate Reserve Card with enhanced benefits. 

What are the changes to the earn rate?

 

Your Card earn rate will remain the same as it is now:

 

1x the points for every $1 spent on your Card.1

When will I receive my new American Express Aeroplan Card?

 

You will receive your new Card before your current Card expires, effective December 1, 2020. You can continue to use your current Card until you receive a new one. Your new American Express Aeroplan Corporate Reserve Card is also made from precision cut and engraved 13 g metal – it’s the perfect companion on your next exceptional journey.

Have additional questions?

Please call American Express at 1-866-755-2639 for additional assistance.

For Air Canada specific inquiries, please visit www.aircanada.com/aeroplan