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Using your Credit Card overseas

Using your Credit Card overseas

American Express® Cards are accepted around the world, so you can have peace of mind when using your Card to make purchases overseas.
 

Planning your trip

Book through American Express Travel

  • With American Express Travel you can book your flights and accommodation and earn rewards on your travel purchases.
  • Tired of trying to book your vacation using points, only to discover that the redemption amount often changes based on availability, time of year, and popularity of your flight? The Fixed Points Travel Program takes the guesswork out of planning, click here to learn more.

Travel insurance

Having the right travel insurance is important to ensure you are covered every step of the way. Designed with the customer in mind, Amex Travel Insurance offers comprehensive coverage and exceptional value and is available to residents of Canada.

Make sure you have adequate coverage every time you travel and top-up any additional travel insurance as required and get the coverage you need.

View Cards with travel insurance

Travel Tips

American Express Cards are accepted around the world, so you can easily use your Card to make purchases while you are overseas. Here are some useful pre-travel tips:

  • You don’t need to call in to tell us you are traveling. Your card will work across the globe wherever American Express is accepted.
  • Download the  American Express mobile app help you stay on top of your spend.
  • Save your insurance company phone number and your policy number into your phone in case you need to easily find them.

 

While Abroad

Earning points are you travel

American Express Cards are accepted around the world, and every time you make a purchase on your Card you’ll earn points. Simply look out for places that accept American Express.

Global Card Support

No matter where you are in the world, we’ll be here when you need us 24/7. Call our Customer Service Centre on 1-800-869-3016 (toll-free) or (905) 474-0870 (collect) from anywhere in the world.

Enjoy peace of mind, wherever you use your Card:

  • Fraud protection covers you for any unauthorised charges online. Please notify us immediately if you discover fraudulent activity on your Account.

 

Useful Information

Credit Card replacement

In the event that your card is damaged, lost or stolen and in need of a replacement please call American Express Customer Care Professional at 1-800-869-3016.

For international (please call collect) (905) 474-0870.

Foreign currency conversion commission

A conversion commission fee is a percentage of the Canadian dollar value of foreign currency transactions, so remember to factor these fees in.

Learn more

Fraud Protection

Feel secure knowing we make fraud prevention our business. In the unfortunate event of a fraudulent transaction on your account, we offer a Fraud Protection Guarantee. It states that if you're a victim of fraud who has taken reasonable care to protect your account details, PIN and any device on which you have added your account information, you won't be held responsible for any fraudulent charges.

Learn more
 

Frequently Asked Questions

Find the answers to your questions.

What happens when I go abroad?

Your American Express® Card could be the most useful thing to take on any journey. Even if it’s stolen, help is just a phone call away. We’re there for you in 2,200 offices in over 140 countries across the globe.

  • Emergency Card replacement
  • Travel Emergency Assistance: 24-hour emergency assistance helpline for you and your family.

You do not need to notify us before you travel as we monitor all activities on your account. If you have any difficulties using your Card while traveling, please call the number on the back of your card to speak with an American Express Customer Care Professional.

How do I get a replacement Card?

In the event that your card is damaged, lost or stolen and in need of a replacement please call American Express Customer Care Professional at 1-800-869-3016.

International (please call collect) (905) 474-0870.

 

Credit and Charge Cards Explained

Has talk of interest, annual fees, rates and percentages left you feeling confused?

Our simple Credit and Charge Card guides are a great place to start.

How Credit Cards and Charge Cards work

Learn More

How to apply for a Card

Learn More

What Card fees am I expected to pay

Learn More

What is Card Interest

Learn More

How to pay off your Card

Learn More

What is Credit Limit

Learn More

What is Credit Score

Learn More

What is a Charge Card

Learn More

Where is American Express accepted

Learn More
 

American Express Benefits

FRAUD AND SHOPPING PROTECTION

Your security and protection are our priority. Our technology has been designed to give you peace of mind when using your card

Learn More about Fraud Protection

WORLD CLASS CUSTOMER SERVICE

Access to our customer service is available 24/7 by phone, text or email.

Learn More about Customer Service

CONTACTLESS PAYMENTS

Contactless is the quick, easy and secure way to make payments - Simply touch your American Express Card on the reader, wait for the beep and you're done. What's more, with Amex pay and Apple PayTM you can even pay with your phone.

Learn more about Contactless Payments
 

Explore Our Credit Cards

American Express Offers a range of Credit Cards with different rewards and benefits tailored to your lifestyle and interests.

Footnotes

®, TM : Used by Amex Bank of Canada under license from American Express.