Welcome to the Help Centre


Browse the help centre for answers to your questions.



Browse all topics

Payments, statements and balance

Make payments to your Account, choose how to receive your statements and understand your charges.

Account management

Update your contact details, register for an Online Services Account and learn about digital servicing.

Products and services

Learn about American Express® products, and insurance services.


Benefits, rewards and offers

Learn about our membership benefits, reward programs and Amex Offers.

Security and fraud

Freeze or replace your Card and learn how you are protected against fraud.


Learn more about travel benefits and using your Card abroad.


Learn more about how to dispute a charge and common statement inquiries.