Security features

Welcome to the Help Centre

Security features

Frequently asked questions

How do I Freeze my Card?

How do I dispute a charge on my statement?

How do I report my Card lost, stolen, damaged or not received?

How do I view or change my PIN?

I was prompted to receive a One-Time Verification Code, what is this and why is it required?

Why am I not getting an option to get a One-Time Verification Code delivered to me by SMS and/or email?