Understanding where American Express
is accepted in Australia
American Express is accepted by hundreds of your favourite brands across Australia. From major retailers to local businesses, there’s plenty to choose from. As a Card Member, you can shop in the places you love and enjoy benefits and rewards at the same time.
In 2024, Amex added more than an additional 616,000 new places where you can use your Card in Australia1.
The businesses that accept Amex
Thinking about becoming an American Express® Card Member? You’ll be able to use your Card in all sorts of places – from meals out and the weekly food shop, to cinema, trips and travel.
American Express is accepted online and in-store. Find out which of your favourites accept Amex and see how you can benefit.
Retail and shopping outlets
Get your groceries and more. Treat yourself to a new outfit or accessory from the likes of ASOS, Net-A-Porter and Target or invest in some new tech from brands like Samsung, Apple, and Dell.
Wherever you shop, chances are you can use your American Express Card and earn Membership Rewards® points2 when you spend on your Card.
Dining and hospitality
If you love to eat out, you can use your American Express Card at top restaurants and more casual spots across Australia.
Enjoy tasty menus and popular wines at the Crown or Merivale. If you’re in a hurry, use your Amex Card at KFC and Subway, or head to The Cheesecake Shop for a delicious dessert.
Prefer to relax at home? Amex is accepted by Uber Eats, Menulog, Hey You, and HelloFresh – so you can put your feet up while enjoying your favourite cuisines.
Travel and entertainment
As well as shopping and dining, use your Amex Card across entertainment and travel.
Secure tickets to concerts, comedy gigs, and more with brands like Ticketmaster and Ticketek, see a film at Event Cinemas, or take the family to Taronga Zoo for a fun-filled day.
If you’re heading on holiday, American Express is accepted by multiple airlines, including Qantas, Emirates and Jetstar. Secure your accommodation and car service too with a range of well-known brands, such as Hilton and Avis.
Everyday services and utilities
Use your American Express Card for everyday essentials and household expenses. It's accepted by a wide range of service providers - including companies like Vodafone, Telstra and Aussie Broadband, as well as energy providers such as Viva Energy, PowerPlus Energy and Lumo Energy.
You can also use your Card with insurance providers like NRMA3 and Guild Insurance, and even at Australia Post for a variety of services.
Earn rewards when you shop with American Express
American Express Card Members enjoy benefits and rewards:
Rewards points
Earn points when you make eligible purchases with our Membership Rewards program. With our Membership Rewards program, you can earn points on all eligible purchases on your Card2. Then redeem your points for travel4, Gift Cards5, online shopping6 or choose to pay off eligible purchases with points7.
Discover our Membership Rewards Program.
Amex Offers
If you’re already a Card Member, log in to explore all the current offers available across dining, entertainment, travel, shopping and credit.
Purchase protection and Card security
Shop with confidence with our 90-day Card Purchase Cover. As an Amex Card Member, if your purchase is accidentally damaged or stolen, you can be reimbursed as long as it’s within 90 days from the date of purchase8. Exclusions, limits, excess and T&Cs apply.
You can also benefit from our Card Refund Cover if you’re having trouble getting a refund from an eligible item purchased within 90 days8 (exclusions and limits apply. Please refer to the Terms and Conditions of your eligible Card to view the full details on Card Refund Cover).
Shop with confidence with American Express.
Joining a network of diverse merchants
If you’re a business owner, you can also join our network of diverse merchants for great business benefits.
Amex Merchant Members can access a range of special introductory offers on a choice of American Express® Business Cards, event partnerships, complimentary supplies, business insights and opportunities to get your Business promoted.
Discover the benefits only available to Amex Merchant Members.
Choose the Card that best suits you
The American Express® Explorer Credit Card
The American Express® Platinum Card
The Qantas American Express Ultimate Card
The American Express Velocity Platinum Card
The American Express® Platinum Business Card
1. Acceptance claim
Based on American Express Merchant locations set up between January 2024 and December 2024, including through payment facilitators and OptBlue Sellers.
2. Membership Rewards Program. Subject to the Terms and Conditions of the Membership Rewards program available here. Merchants classified as "government" include the Australian Taxation Office, the Australian Postal Corporation (Australia Post), Federal/State and Local Government bodies. Industry specific earn rate may apply when you use a payment account, payment aggregator, services of a third party or online retailers that sell goods for another merchant. For example a payment made to Local Government bodies processed through a payment aggregator may earn rates at the government earn rate. There may be tax implications associated with participation in the Membership Rewards program. You are advised to check with your accountant or tax adviser for further information.
3. Amex payments are only available for select NRMA Insurance policies.
4. To earn or redeem Membership Rewards points, Cards must be enrolled to the American Express Membership Rewards program, and your Card Account must be in good standing. To redeem Membership Rewards Points with American Express Travel Online, you need to have available limit on your Card for the full transaction amount of the booking. You will then receive a statement credit within 3 business days for your points redemption. If the credit isn’t on the same statement as the transaction, it should appear on your next statement. Please pay all amounts due each month. You will earn Membership Rewards points on the full dollar amount charged to your Card. All bookings are subject to the terms and conditions of our Membership Rewards Program.
5. Gift Cards. Gift Card or voucher rewards are not redeemable or exchangeable for cash or credit and are valid for a period of minimum 3 years from the date of issue, unless otherwise stated. We are not responsible if any Gift Card is lost, stolen, or destroyed, or the Gift Card is used without your permission. Membership Reward terms and conditions apply. Normal retailer gift card or voucher conditions apply, refer to the gift card or retailer website for details.
6. You may use Points to make purchases at certain retailers listed on our website. You need to indicate at the time of purchase that you wish to Pay with Points. Individual retailers provide specific delivery and refund polices. Refund policies for Pay with Points retail Partners are subject to the Terms and Conditions of the retail Partner. The retailers’ conditions and refund policies may be amended by the retailers from time to time.
7. Cover Charges with Points. For each successful transaction with covered with points, points will be debited from your Membership Rewards account and a credit placed on your Card in line with the points chosen to be used for the Eligible Charge. A minimum of 1,000 Membership Rewards points is required to cover any eligible transaction with points. Any credit to your Card account cannot exceed the amount of the relevant Eligible Charges. A credit will appear on your statement identified as “Membership Rewards Credit”. Points will be debited immediately and the credit will take up to 3 business days to appear online. Credits processed after the Card account’s statement closing date will appear in the following statement. You are still responsible for payment of the amount due on your Card account by the due date. Any charges covered by points is not redeemable for cash via Credit balance refund. American Express will select and display each eligible charge that can be covered with points (“Eligible Charge”) and the points rate required to cover the Eligible Charge. Each Eligible Charge must: (a) appear within the Online Statement of the Summary of Accounts page; (b) be redeemed within 2 months of the charge appearing on your Card account; (c) not currently or have previously been disputed; and (d) not be a fee. Eligible Charges, including the points rate required to pay for the Eligible Charge, may be changed at any time without notice. Eligible transactions can be covered by points via your online account or American Express mobile app. Covering charges with points is available only to Basic Cardmembers enrolled in the Australian Membership Rewards program and is subject to the full Membership Rewards Terms and Conditions. Authorised agents, authorised account managers, additional Cardmembers and Authorised Additional Cardmembers are not eligible. All Linked Card accounts must be in good standing.
8. American Express Insurance. The insurance on American Express Cards is subject to terms, conditions and exclusions (such as maximum age limits, pre-existing medical conditions and cover limits). You must use your American Express Card to pay for eligible items for those items to be covered under the retail insurance benefits. It is important you read your American Express Card Insurance Terms and Conditions and consider whether the insurance is right for you. We do not provide advice about the insurance or whether it is appropriate for your objectives, financial situation or needs. This insurance is underwritten by Chubb Insurance Australia Limited (ABN 23 001 642 020, AFSL No. 239687) under a group policy of insurance held by American Express Australia Limited (ABN 92 108 952 085, AFSL No. 291313). Access to this insurance is provided solely by reason of the statutory operation of section 48 of the Insurance Contracts Act 1984 (Cth). Card Members are not a party to the group policy, do not have an agreement with Chubb and cannot vary or cancel the cover. American Express is not the insurer, does not guarantee or hold the rights under the group policy on trust for Card Members and does not act on behalf of Chubb or as its agent. American Express is not an Authorised Representative (under the Corporations Act 2001 (Cth)) of Chubb.