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Inside The Guide

It has been over a year since the world was plunged into a pandemic. The downturn in travel that it has created has changed the lives of business travellers, travel managers and travel suppliers everywhere. Within this whitepaper we take a 360-degree view of the latest landscape. How is business travel recovering? How are travellers, travel managers and suppliers adapting? When will we see a return to travel “normalcy” and what will that look like? We hope that this paper inspires you to continue to evolve and improve your travel and payments program. We look forward to partnering with you throughout the journey.

    Neena Black is the Director of Virtual, Cross Border and Supplier Payments Products at American Express. She has over 15 years’ experience in the payments industry, with a significant portion of this specialising in Travel Industry payments.