Relax before the show
Elevate your pre-show experience before your next show, game or concert and join us in the Entertainment Lounge, exclusive to American Express Card Members. Escape the crowds and take advantage of a variety of benefits:
- Seating for all Card Members
- An extensive range of food and beverage options available to purchase
- Wait staff service and at-table ordering
Please note entry is subject to capacity, and wait times may apply.
10% off Food & Beverages
Simply present and pay with your American Express Card at participating outlets and receive 10% off your order at checkout. Exclusions, T&C's apply.1
Lounge Access
To gain entry, simply show your American Express Card at the door.
Please note:
- All lounges are open from the time the main venue doors open, until the start of the main act
- Each Primary and Additional Card Member may invite up to 3 guests into the lounge (Centurion and Platinum Charge Card Members may invite up to 5 guests)
- Entry is subject to capacity and granted on a first come first served basis. Wait times may apply.
- American Express has a no tolerance policy in relation to inappropriate behaviour at any American Express venues or sponsored events (Locations). This includes (but is not limited to) any level of abusive, aggressive or offensive behaviour toward any American Express or partner employee, or any other guests. American Express also promotes responsible consumption of alcohol at its Locations. Should you or any of your guests exhibit (what we deem to be) inappropriate behaviour at any American Express Location, we reserve the right to cancel your American Express card(s) immediately.
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TikTok Entertainment Centre
Lounge Access
Card Members have access to the American Express Lounge, a space to relax, recharge and enjoy elevated hospitality before their next show, game or concert.
Wait times and T&Cs apply.
Special Offers
Keep an eye out for unique offers exclusive to TikTok Entertainment
Centre. Card Members can receive special once-off perks such as F&B
vouchers, two for one offers, complimentary snacks and more.
Complimentary Beverage Offer
Join us in the Amex Entertainment Lounge to take advantage of a complimentary beverage for Card Members at select events. T&C's Apply2
Pop Up Experiences
Card Members can access fan experiences including pop-up merchandise stores, Amex After Parties and more at select events. To be in the know, keep your eye on your emails in the weeks leading up to your next show or
concert.
Express Cloaking
Card Member Express Cloaking is available at TikTok Entertainment
Centre. Simply use the Amex Express Queue and show your American Express Card when checking in your items. T&Cs apply.
Amex Pass
Card Members visiting the Amex Lounge can now save time at check-in with Amex Pass™. To use Amex Pass, ensure the Amex App is downloaded onto your mobile device, and that you know your login details. Once you reach the lounge, simply scan the QR code at entry and follow the prompts.
Amex Pass
Card Members visiting the Amex Lounge can now save time at check-in with Amex Pass™. To use Amex Pass, ensure the Amex App is downloaded onto your mobile device, and that you know your login details. Once you reach the lounge, simply scan the QR code at entry and follow the prompts.
The American Express Lounge
Before your next show, game or concert, elevate your experience with a visit to the American Express Lounge. Card Members can escape the crowds and unwind with spacious seating and premium food and beverage offerings for purchase.
To access the American Express Lounge, please have your American Express Card (physical or digital) ready to check-in at the entrance. Capacity is limited. Wait times may apply.
The American Express Lounge is located on Level 4.
See all that you can expect when you're
American Express Lounge Conditions of Entry:
To gain access to the American Express Lounge at TikTok Entertainment Centre simply show your American Express Card at the door.
Please note:
- Entertainment Lounges open from the time main venue doors open, and close at the start of the main act
- Each Primary and Additional Card Member may invite up to 3 guests into the lounge (Centurion and Platinum Charge Card Members may invite up to 5 guests)
- Entry is subject to capacity and granted on a first come first served basis. Wait times may apply.
- American Express has a no tolerance policy in relation to inappropriate behaviour at any American Express venues or sponsored events (Locations). This includes (but is not limited to) any level of abusive, aggressive or offensive behaviour toward any American Express or partner employee, or any other guests. American Express also promotes responsible consumption of alcohol at its Locations. Should you or any of your guests exhibit (what we deem to be) inappropriate behaviour at any American Express Location, we reserve the right to cancel your American Express card(s) immediately.
Privacy & Security
We use your personal information such as name, account number and transaction information to manage your participation in the offer and track your spend. We will only ever use your personal information strictly in accordance with the American Express Online Privacy Statement.
American Express Card Member Express Cloaking Benefit Terms and Conditions
To access the Amex Card Member Express Cloaking at TikTok Entertainment Centre, simply use the express queue and show your American Express Card at the cloak room. Please note:
- The Amex Express Cloaking queue is available from the venue external door opening and closing. Timings vary for each event and can be accessed on the TikTok Entertainment Centre website.
- Each Primary and Additional American Express Card Member can receive Express Cloaking access for up to three (3) guests (Primary and Additional Centurion and Platinum Charge Card Members can cloak up to 5 guests)
- Express entry for Amex Express Cloaking is granted on a first come first served basis. Wait times may apply.
- American Express bear no liability for the operation of the Card Member ‘Express Cloaking’ Benefit, or any loss or damage to their property held at TikTok Entertainment Centre. All operations of this activity are provided by TikTok Entertainment Centre and are subject to TikTok Entertainment Centre cloaking terms and conditions.
- American Express has a no tolerance policy in relation to inappropriate behaviour at any American Express venues, partner venues or sponsored events (Locations). This includes (but is not limited to) any level of abusive, aggressive or offensive behaviour toward any American Express or partner employee, or any other guests. American Express also promotes responsible consumption of alcohol at its Locations. Should you or any of your guests exhibit (what we deem to be) inappropriate behaviour at any American Express Location, we reserve the right to cancel your American Express Card(s) immediately.
- All items checked into the Cloakroom will be subject to a security search prior to cloaking that is determined by TikTok Entertainment Centre.
- TikTok Entertainment Centre retains the right to refuse cloaking at the venue’s cloak room if an item is deemed too bulky or dangerous in nature.