David Jones Shop with Points

For the David Jones Returns Policy please refer to www.davidjones.com.au/Return-policy. If you are not completely satisfied with your purchase made using Membership Rewards points, you can return it to any David Jones store or to the address below with your proof of purchase and David Jones will provide you with Returns Card to the value of the item being returned, in Australian dollars. The Returns Card may be used to make purchases at any David Jones store in Australia, excluding the online webstore.

For products purchased online, you may return the item by sending it to:

Returns
David Jones
Dock 8, Corner of Derby & Stubbs Streets
Silverwater
NSW, 2128

Please include your completed Return Slip on the back of your Proof of Purchase with your goods. A Customer Relations Online Assistant will call you to process your return once the goods have been received. David Jones will not reimburse postage costs for returned items unless the item is faulty.