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Our rewards website will be unavailable between 06:00 PM AEST - 09:00 PM AEST on Tuesday 21 July 2026 till Thursday 23 July 2026 due to scheduled maintenance. Our Customer Service team are also only able to provide a limited service. We apologize for any inconvenience this may cause.

United Kingdom entry changes from 25 February 2026: If you’re an Australian citizen, plus have British or Irish citizenship (dual national), the UK Government has advised you must travel to the UK using either a valid UK passport or Irish passport or any other valid passport with a certificate of entitlement. You will not be able to travel without one of these documents. These dual citizens will be unable to obtain an ETA or visa to enter the UK.
1. Dual Citizenship
2. Electronic travel authorisation (ETA): guide for dual citizens - GOV.UK

Terms and Conditions

Membership Rewards Terms and Conditions

To earn or redeem Membership Rewards points, Cards must be enrolled to the American Express Membership Rewards program, and your Card Account in good standing.
To redeem Membership Rewards Points with American Express Travel Online, you need to have available limit on your Card for the full transaction amount of the booking. You will then receive a statement credit within 3 business days for your points redemption. If the credit isn’t on the same statement as the transaction, it should appear on your next statement. Please pay all amounts due each month. You will earn Membership Rewards points on the full dollar amount charged to your Card.
All bookings are subject to the terms and conditions of our Membership Rewards Program. For full Terms and Conditions please visit the Membership Rewards websiteopens in new window.

Featured Hotels and Conditions

All featured hotel prices, additional benefits and availability are correct at the time first presented on the American Express Travel website. While every effort is taken to ensure hotel inventory remains accurate, prices and availability remain subject to availability and dependent on third party supply. Featured hotel pricing and availability are not guaranteed until the receipt of your booking conformation email. Hotel cancelation policy applies (see 'Your itinerary' after you have selected your room).

Bookings are subject to American Express Travel Terms and Conditions. To view these please visit americanexpress.com.au/traveltermsandconditionsopens in new window.

Travel services provided by American Express International, Inc. (ABN 15 000 618 208). Incorporated with limited liability in Delaware, USA.
American Express Australia Limited (ABN 92 108 952 085). ® Registered Trademark of American Express Company.