The CityMaxx American Express® Card

Terms & Conditions Apply

To make your everyday purchases more rewarding, we bring you the CityMaxx Card – a unique card linked to your Savings and Current Account that not only gives you 1% cashback all year round but also interest on the money you have already spent!

Explore the Power of the CityMaxx American Express® Card

Exclusive Offers

Earn up to BDT 5,000 cashback quarterly
Get extra interest on every purchase
Make the most out of international transactions
Get your personalized card instantly from branches
Enjoy up to 30% savings on selected hotels. Make new memories and explore the world through Booking.com with our amazing deals. Simply visit https://experiences.global/bd/travel/booking and choose from a wide range of hotels. So, select your favorite one and enjoy a happy vacation.

American Express SELECTS

American Express SELECTSTM provides a wide range of special offers from thousands of merchants in Bangladesh and across the world, exclusively for you. Visit www.amexnetwork.com/selects for offers from around the globe in travel, dining, shopping and entertainment.

Earn 15-Day Extra Interest

Earn Interest* on your Bank Account for 15 days on the money you have spent with your CityMaxx Card.

BOGOs & Other Savings Offers:

Offer Type	Offer
BOGO	1-For-1 Complimentary Buffet at Dhaka Regency Hotel & Resort
	1-For-1 Complimentary Buffet at Hotel Sarina
	1-For-1 Complimentary Buffet at The Way Dhaka
	1-For-1 Complimentary Buffet at Best Western Plus
Savings	10% Savings on cake items at Coopers
	10% Savings at Red Origin
	10% Savings at Khazana Mithai
	10% Savings at SaRa Lifestyle

Particulars	Fees
Annual Fee	BDT 500
Card Replacement Fee	BDT 300
Captured Card Replacement Fee	BDT 200
Currency Conversion Markup Fee (any where )	3% on applicable transaction amount
Cash Withdrawal Fee	City Bank ATM – Free
	Q-Cash ATM – BDT 10
	NPSB ATM - BDT 15
	Foreign ATM – USD 2.75
ATM Cash Withdrawal Limit	BDT 20,000 (per transaction)
ATM Cash Withdrawal Limit	BDT 1,00,000 or USD Equivalent (Per Day)

* 15% VAT is applicable for all charges

* Only mark-up fee and ATM withdrawal fee will be applicable for dual currency transactions

The cashback facilities are not applicable for ATM transactions and also for transactions made in fuel stations and MFS wallets
CityMaxx Card issues against Foreign Currency (FC) Account, Resident Foreign Currency Deposit(RFCD) and Export Retention Quota (ERQ) Account and any such accounts are not eligible for cashback or interest-earning facilities
The accumulated cashback amount will be credited to your account at the end of each quarter
Each CityMaxx Cardmember can earn a maximum amount equivalent to BDT 5,000 cashback per quarter
15% VAT is applicable on payment of specific services as per the guideline of Bangladesh Bank.
The additional interest amount earned in your savings account will be credited as per the general guideline of your bank account
To perform foreign currency transaction, CityMaxx Cardmember will require to endorse his/her passport with CityMaxx card against the Travel Quota limit (maximum USD 12,000 per calendar year*)
An endorsement can be performed at any City Bank Authorized Dealer (AD) branch, Service Center, or Priority Citygem Service Centers
CityMaxx Cardmembers need to place e-commerce enable request through calling 16234 or visiting the service center or web portal (positivepay.thecitybank.com/cards)
CityMaxx Cardmember will be allowed to make online transactions equal to or less than $300 each against a travel quota card for any legal purpose and more than $ 300 each for hotel and education purposes.
In case of transaction/s with any e-commerce merchant/s whose delivery timeline of products or services is/are after the prepayment by CityMaxx Cardmember (hereinafter referred to as “Prepay E-Commerce Merchant/s”), the CityMaxx Cardmember acknowledges, agrees, and undertakes to resolve and settle all the refund, chargeback, non-delivery, claim, dispute issues (collectively referred to as "Dispute") with the respective Prepay E-Commerce Merchant/s.
CityMaxx Cardmember acknowledges that We, the Bank shall not be liable for any such Disputes of the CityMaxx Cardmembers with the Prepay E-Commerce Merchant/s and agrees to indemnify us, and keep us, the Bank harmless against all losses, claims, and expenses that we may incur due to any Dispute between CityMaxx Cardmember and Prepay E-Commerce Merchant/s.
CityMaxx Cardmember acknowledges and agrees that the Bank reserve the right to impose temporary/permanent restrictions on any type of transaction and/or with Prepay E-Commerce Merchant/s.

CityMaxx Cardmembers will earn cashback at the following rates:

Regular CityMaxx cardmembers (without City Savings Delight account): 1% (regular local and international merchants) and 2% (selected local grocery)
CityGem CityMaxx cardmembers (without City Savings Delight account): 1% (regular local and international merchants) and 2% (selected local grocery)
Regular CityMaxx cardmembers (with City Savings Delight account): 2% (regular local and international merchants) and 4% (selected local grocery). However, if the EOD Balance falls below 100K on any day, customer will receive cashback under 1% and 2% classification for that particular quarter
CityGem CityMaxx cardmembers (with City Savings Delight account): 2% (regular local and international merchants) and 4% (selected local grocery) rates will be applicable irrespective of EOD balance rule of Condition#3