The CityMaxx American Express® Card
Terms & Conditions Apply
To make your everyday purchases more rewarding, we bring you the CityMaxx Card – a unique card linked to your Savings and Current Account that not only gives you 1% cashback all year round but also interest on the money you have already spent!
Explore the Power of the CityMaxx American Express® Card
Exclusive Offers
- Earn up to BDT 5,000 cashback quarterly
- Get extra interest on every purchase
- Make the most out of international transactions
- Get your personalized card instantly from branches
- Enjoy up to 30% savings on selected hotels. Make new memories and explore the world through Booking.com with our amazing deals. Simply visit https://experiences.global/bd/travel/booking and choose from a wide range of hotels. So, select your favorite one and enjoy a happy vacation.
1% Cashback on All Spending!
Enjoy 1% Cashback on every single purchase ranging from shopping, dining, travelling to entertainment with your CityMaxx Card.
2% Cashback at Selected Groceries!
Enjoy 2% Cashback* all year round at the following leading supermarkets across Bangladesh.
American Express SELECTS
American Express SELECTSTM provides a wide range of special offers from thousands of merchants in Bangladesh and across the world, exclusively for you. Visit www.amexnetwork.com/selects for offers from around the globe in travel, dining, shopping and entertainment.
Earn 15-Day Extra Interest
Earn Interest* on your Bank Account for 15 days on the money you have spent with your CityMaxx Card.
BOGOs & Other Savings Offers:
| Offer Type | Offer |
|---|---|
| BOGO | 1-For-1 Complimentary Buffet at Dhaka Regency Hotel & Resort |
| 1-For-1 Complimentary Buffet at Hotel Sarina | |
| 1-For-1 Complimentary Buffet at The Way Dhaka | |
| 1-For-1 Complimentary Buffet at Best Western Plus | |
| Savings | 10% Savings on cake items at Coopers |
| 10% Savings at Red Origin | |
| 10% Savings at Khazana Mithai | |
| 10% Savings at SaRa Lifestyle |
The CityMaxx American Express Card is now eligible for any international transaction with 1% Cashback. Enjoy convenience of cash withdrawal globally, make most out of your online & offline international purchases with one single CityMaxx card and keep pace with all your global needs.
ATM Access
Enjoy convenient 24/7 access to your Bank Account at all City Bank ATMs, Q-cash and NPSB ATMs in Bangladesh and American Express ATMs worldwide. To know about the list of City Bank ATMs across Bangladesh, please visit www.thecitybank.com
Get free e-statements
Keep track and secure your daily transactions with your CityMaxx card. Get free e-statement in your inbox every month just by updating your email address.
24 Hour Customer Service
For further information about your CityMaxx Card and other available services and offers, please call 16234 (local) and
+880 2 8331040 (local & international) or contact card ambassador during business hours.
Particulars |
Fees |
Annual Fee |
BDT 500 |
Card Replacement Fee |
BDT 300 |
Captured Card Replacement Fee |
BDT 200 |
Currency Conversion |
3% on applicable transaction amount |
Cash Withdrawal Fee |
City Bank ATM – Free |
Q-Cash ATM – BDT 10 |
|
NPSB ATM - BDT 15 |
|
Foreign ATM – USD 2.75 |
|
ATM Cash Withdrawal Limit |
BDT 20,000 (per transaction) |
BDT 1,00,000 or USD Equivalent (Per Day) |
* 15% VAT is applicable for all charges
* Only mark-up fee and ATM withdrawal fee will be applicable for dual currency transactions
- The cashback facilities are not applicable for ATM transactions and also for transactions made in fuel stations and MFS wallets
- CityMaxx Card issues against Foreign Currency (FC) Account, Resident Foreign Currency Deposit(RFCD) and Export Retention Quota (ERQ) Account and any such accounts are not eligible for cashback or interest-earning facilities
- The accumulated cashback amount will be credited to your account at the end of each quarter
- Each CityMaxx Cardmember can earn a maximum amount equivalent to BDT 5,000 cashback per quarter
- 15% VAT is applicable on payment of specific services as per the guideline of Bangladesh Bank.
- The additional interest amount earned in your savings account will be credited as per the general guideline of your bank account
- To perform foreign currency transaction, CityMaxx Cardmember will require to endorse his/her passport with CityMaxx card against the Travel Quota limit (maximum USD 12,000 per calendar year*)
- An endorsement can be performed at any City Bank Authorized Dealer (AD) branch, Service Center, or Priority Citygem Service Centers
- CityMaxx Cardmembers need to place e-commerce enable request through calling 16234 or visiting the service center or web portal (positivepay.thecitybank.com/
cards) - CityMaxx Cardmember will be allowed to make online transactions equal to or less than $300 each against a travel quota card for any legal purpose and more than $ 300 each for hotel and education purposes.
- In case of transaction/s with any e-commerce merchant/s whose delivery timeline of products or services is/are after the prepayment by CityMaxx Cardmember (hereinafter referred to as “Prepay E-Commerce Merchant/s”), the CityMaxx Cardmember acknowledges, agrees, and undertakes to resolve and settle all the refund, chargeback, non-delivery, claim, dispute issues (collectively referred to as "Dispute") with the respective Prepay E-Commerce Merchant/s.
- CityMaxx Cardmember acknowledges that We, the Bank shall not be liable for any such Disputes of the CityMaxx Cardmembers with the Prepay E-Commerce Merchant/s and agrees to indemnify us, and keep us, the Bank harmless against all losses, claims, and expenses that we may incur due to any Dispute between CityMaxx Cardmember and Prepay E-Commerce Merchant/s.
- CityMaxx Cardmember acknowledges and agrees that the Bank reserve the right to impose temporary/permanent restrictions on any type of transaction and/or with Prepay E-Commerce Merchant/s.
CityMaxx Cardmembers will earn cashback at the following rates:
- Regular CityMaxx cardmembers (without City Savings Delight account): 1% (regular local and international merchants) and 2% (selected local grocery)
- CityGem CityMaxx cardmembers (without City Savings Delight account): 1% (regular local and international merchants) and 2% (selected local grocery)
- Regular CityMaxx cardmembers (with City Savings Delight account): 2% (regular local and international merchants) and 4% (selected local grocery). However, if the EOD Balance falls below 100K on any day, customer will receive cashback under 1% and 2% classification for that particular quarter
- CityGem CityMaxx cardmembers (with City Savings Delight account): 2% (regular local and international merchants) and 4% (selected local grocery) rates will be applicable irrespective of EOD balance rule of Condition#3
Apply Today and Do More with American Express
Terms and conditions apply for the benefits mentioned.
Please contact for more details.
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