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Get in Touch with City Bank

If you are a Cardmember with a City Bank American Express Green Blue Credit Card, a City Bank American Express Gold Credit Card, a City Bank American Express Platinum Credit Card or an City Bank American Express Corporate Card the following customer service number is available to you 24 hours a day, 7 days a week. You can also visit our six dedicated American Express Service Centers during working hours.

 

 

City Bank American Express Service Centers: Visit our City Bank American Express Service Center for any card related enquiries:

 

Gulshan: United House (Ground Floor), 10 Gulshan Avenue, Gulshan - 1, Dhaka 1212

 

Dhanmondi: House: 5 Novera Square (1st Floor), Road: 2, Area: Dhanmondi R/A, PO: Dhanmondi, PS: Dhanmondi, Dist: Dhaka - 1205. (Inside New Market Branch)

 

Uttara: Tropical Rafa Tower, House- 2, Road 012, Sector - 6, 1st Floor, Uttara, Dhaka 1230

 

Jamuna Future Park: Shop 5-7, Level 1, Block D, Jamuna Future Park, Pragati Sarani, Dhaka - 1229 (Inside Jamuna Future Park Branch)

 

Motijheel: 9th Floor, Al-Amin Center, 25/A Dilkusha C/A, Dhaka - 1000

 

Banani: House: 28 (2nd Floor), Road: 11, Block: F, Area: Banani, P.O: Banani, P.S: Gulshan, Dist: Dhaka - 1213

For Local call:  +16234 
(if you wish to call at our Call Center for any query from any part of Bangladesh) 

For Overseas call only: +880 2 8331040
(if you wish to call at our Call Center from abroad for any emergency)

Please log on to https://positivepay.thecitybank.com/cards/ for any query from any part of the world.

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