Welcome to American Express®
Privacy Center
Last Updated
Online Privacy Statement: 01/05/2023
Cookie Policy: 21/09/2023
Overview of our data protection practices:
This section provides a simple overview of our
existing data protection practices to help you gain more control over the data we have about you.
Need more details? Our existing Online Privacy Statement can be accessed with just one click.
Since our founding in 1850, our customers have trusted us, and we strive to protect your privacy and security.
It's just one more way to protect yourself.
You can set your preferences and manage them easily at any time by logging into your Card Account under "Your settings", then "Your communication choices". If you do not yet have an online account, you can easily create one on our American Express website at the following address: https://www.americanexpress.com/en-ca/ (choose from the menu 'Login' then 'Create your online account').
This way you will be able to define:
1. How you want us to communicate with you, by phone, post or email; or
2. The types of messages you would like to receive from us. Under this heading, you will find information about the specific rights you may have over the data we hold about you.
You can find out more about data rights here.
You can find out more about marketing preferences here.
You can find out more about cookies and similar technologies here.
We may collect data in three ways:
1. Sometimes you give us data directly, by signing up for our products and services;
2. When you use our website and App, or your American Express Card for everyday purchases;
3. We may also obtain data about you that is publicly available (for example: data from online platforms or databases).
To learn more about how we collect data, please read our Online Privacy Statement.
We may use the data to offer you products and provide you with services that are relevant to you. The data allows us to conduct research and analysis to improve your offline and online experiences.
We may also use the data to optimize security, prevent and manage fraud on your account, and assess credit risks to our business.
To learn more about how we use data, please read our Online Privacy Statement.
We may share data, as permitted or required by law, with partners such as our service providers and companies within the American Express group, to run and market our business, and to detect and prevent fraud.
For more details on data sharing practices, see our Online Privacy Statement.