Frequently

Asked Questions

Choice to Green Card

Your American Express® Gold Rewards Card is getting some exciting new benefits.

 

Find out more here.  

Questions?

We’ve got answers!

Please refer to the questions and answers below to learn about the changes coming to your Gold Rewards Card. 

What are the changes coming to my American Express® Gold Rewards Card?

 

Your American Express Gold Rewards Card will have added enhanced benefits, in addition to all of the great benefits that you enjoy today.

What should I expect during the transition?

  • You can continue to use your existing American Express® Gold Rewards Card as you do today with your current benefits until October 18, 2021.
  • On October 18, your NEW benefits will come into effect with the Card you currently have in your wallet (unless otherwise indicated)
  • Upon your next Card renewal date, you will automatically receive your NEW Gold metal Card.

Want to learn more about your NEW Card benefits? Make sure we have your email address on file and you are opted-in to receive emails, so we can keep you informed. Click here to opt-in to receive marketing notifications from American Express.1

Why is my fee increasing?


We are constantly looking for ways to add value and enhance your Card benefits in ways that allow you to do more of what you love. With all of the new great benefits that are coming to your Card soon, we hope that you see the possibilities of where your Card can take you.  

Can I try out my new Card benefits first before the fee goes up?

 

You can enjoy the same fee you’re currently paying for the first year. Your annual fee will be increasing to $250 on your next Cardmembership anniversary date on or after October 18, 2021. We want you to experience all that your new Card has to offer for the same fee you currently pay by issuing you a statement credit after your annual fee of $250 is billed. This means for the first year, you will enjoy the updated American Express Gold Rewards Card for the same fee as today.

Are there any changes to my current Card earn rates?


You can continue to enjoy the same great earn rates that exist on your Card today.

2x

Earn 2 points for every $1 on eligible travel purchases.1

2x

Earn 2 points for every $1 on eligible gas, grocery and drugstore purchases in Canada.1

1x

Earn 1 point for every $1 on eligible purchases everywhere else.1

  • Earn 1 additional point for every $1 on eligible hotel or car rental bookings made with American Express Travel at americanexpress.ca/travel.2

Where can I go if I have additional questions?

Please call American Express at 1-800-668-2639 for additional assistance.