Regulatory Notifications

 

 



RBI Kehta Hai

 

 

“RBI Kehta Hai” is an awareness initiative by the Reserve Bank of India (RBI) to educate the general public about safe digital banking and financial transactions. RBI continuously strives to improve consumers' understanding of new developments across the multiple domains under its jurisdiction.

 

To know more about this campaign, click “Continue” below.

By clicking “Continue” you will be directed to RBI’s website.

 

Learn more about safe banking initiatives from RBI



Online Financial Fraud

 

Financial fraud

Sanchar Saathi 

 

 

Sanchar Saathi portal is an initiative of the Department of Telecommunications to empower mobile subscribers, strengthen their security and increase awareness about cyber security initiatives of the Government. It enables users to track & block lost or stolen phones, verify devices, and disconnect unauthorized connections. 

 

Increasing awareness about cyber-crime and financial fraud is crucial in curbing cyber fraud.

 

To know more about this initiative, click “Continue” below.

 

Financial fraud

By clicking on the link, you will be navigated away from the American Express Banking Corp. website and redirected to a third-party website. You will be governed by the terms and conditions of the website that you are navigating to.

 

Celebrating "Har Payment Digital"

 

woman in taxi on phone

 

Use your Card safely online with Digital Payments Awareness Week from 9 March to 15 March 2026


Why choose the digital way?

Embrace the "Har Payment Digital" mission for a smarter way to manage your money:
 

  • Effortless Convenience: Make instant payments anytime, from any location. 
  • Complete Transparency: Maintain automated digital records for seamless financial tracking. 
  • Enhanced Security: Benefit from advanced technology designed to reduce fraud risks. 


How Digital Payments work:

Experience a seamless journey in just four steps:
 

  • Initiate: Start your transaction via your mobile App, Web or Card.
  • Authenticate: Securely verify your identity using PINs or biometrics. .
  • Transfer: Your funds move safely through encrypted banking networks. 
  • Confirm: Receive instant, real-time notification of your successful payment.
     

Your Guide to Staying Secure:

Protect your finances and transact with confidence by following these smart habits:
 

  • Strong Credentials: Use complex passwords and always enable two-factor authentication.
  • Privacy First: Never share your Card details, OTPs, or PINs with anyone.
  • Stay Alert: Be cautious of suspicious links and potential fraudulent scams.
  • Software Health: Keep your payment apps and device operating systems updated.
  • Merchant Check: Always verify the credibility of a merchant before authorizing a payment.

 

DigiSaathi

 

 

The Reserve Bank of India in collaboration with NPCI has launched DigiSaathi, a 24-hour helpline, to help customers get all the information about digital payment products and services.

The service is completely free of cost and offers information on various products and services offered across payment cards of all kinds (including credit, debit and prepaid cards), UPI, QR-based payments, mobile or internet banking, ATMs and more.

Besides this, DigiSaathi also aims to help customers with their transaction-related queries by guiding them and sharing the contact details of concerned banks/institutions.

You can reach DigiSaathi through the following:

 

Call - 14431 or 1800 891 3333  

WhatsApp -  +91 8928913333

Website/Chatbot - https://digisaathi.info

By clicking on the link, you will be navigated away from the American Express Banking Corp. website and redirected to a third-party website. You will be governed by the terms and conditions of the website that you are navigating to.

 

Deposit Insurance and Credit Guarantee Corporation (DICGC)

 

To know more about Deposit Insurance and Credit Guarantee Corporation (DICGC), please scan the QR code. 

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        DICGC Website

American Express Banking        Corp.is registered with DICGC

 
You will be navigated away from the American Express Banking Corp. website and redirected to a third-party website.You will be governed by the terms and conditions of the website that you are navigating to.
 

CKYC

 

 

The Central Registry of Securitization and Asset Reconstruction and Security Interest, also known as CERSAI, is a Government of India company and manages the Central KYC norm.

 

The Central KYC Registry is a centralized repository of KYC records utilized for maintaining KYC records of customers. It employs uniform KYC norms and inter-usability of the KYC records across the financial sector.

 

Following are the benefits of Central KYC Registry for Customers:

CKYC

Click here to know more about CKYC.

 

Financial Literacy Week 2026

 

To read the below in regional languages, please click here.

 

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