BDO is committed to protecting your privacy as our client, and even as a visitor to this website.
As your trusted banking partner, the confidentiality of your information remains a top priority. We shall exert all reasonable efforts to protect it against unauthorized use or disclosure.
How we collect information
We may manually or automatically collect personal data when you:
a. Visit our website
b. Enter into a transaction with us
c. Submit your application forms
d. File complaints, inquiries, or requests
Types of personal information that we may collect:
How your personal data may be used, stored and shared
Your personal data may be used, stored, processed, shared and disclosed by BDO to members of the BDO Group (consisting of BDO and its subsidiaries), as well as third parties (as may be necessary and allowed by law):
Emails will not be used to collect personal data
Emails are not entirely safe. We will not use this platform to obtain confidential information from you such as your account numbers, passwords, and credit card numbers.
An authorized bank representative will get in touch with you should we require confidential or other types of information. We will never ask you to confirm any such information by clicking on a link in an email.
How long your data is stored with BDO
We have put in place appropriate physical, organizational, and technical controls to maintain the confidentiality, integrity, and availability of your personal data.
Your personal data will be stored in a database for no longer than ten (10) years either from your last transaction with any member of the BDO Group or until the expiration of the retention limits set by applicable law, whichever comes later. After this duration, both physical records and digital files will be disposed.
Your rights under applicable laws
Subject to the requirements, conditions and exemptions under the applicable law and Data Privacy Laws, and payment of reasonable fees, you are entitled to the following rights:
a) To access your personal data, including:
b) To dispute any inaccuracy or error in your personal data and require the BDO Group to correct or update the same.
c) To obtain a copy of your personal data in an electronic or structured format for your further use.
d) To suspend, withdraw, or order the blocking, removal, or destruction of your personal data from BDO Group's system, provided such action is not critical nor required by applicable laws and regulation to maintain the products and services that you availed with us.
e) To file a complaint with the National Privacy Commission
For a complete reference of your rights under the Data Privacy Act, you may access the National Privacy Commission website at www.privacy.gov.ph.
Changes to our Data Privacy Statement
We may modify this Data Privacy Statement from time to time to align with relevant laws and regulations and the BDO Group’s policies and procedures as applicable.
All updates will be posted in our website.
Contact our BDO Data Protection Officer
Inquiries, clarifications, or requests in relation to this Data Privacy Statement may be addressed to BDO’s Data Protection Officer at email@example.com, or to Data Protection Officer, 10F South Tower, BDO Corporate Center, 7899 Makati Avenue, Makati City 0726.
BDO Unibank, Inc. is bound by, and shall comply with, the Data Privacy Act of 2012 (“Republic Act No. 10173”), other applicable Philippine laws on data privacy, as well as rules and regulations issued by the Bangko Sentral ng Pilipinas, National Privacy Commission and other regulatory bodies, that uphold data privacy.
This Data Privacy Statement has been updated as of October 9, 2020.
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