Frequently Asked Questions – American Express at the 2025 US Open Tennis Championships
How can I purchase tickets to next year's US Open as an American Express® Card Member?
Card Members can get early access to purchase tickets through an exclusive presale ticket window each year, while supplies last, as well as other exclusive ticket offerings. Terms apply. http://americanexpress.com/experiences
What are some of the perks available when I bring my American Express Card to the US Open?
American Express is excited to continue our partnership with the US Open Tennis Championships as the Official Payments Partner. Your American Express Card can unlock an elevated experience around the grounds at the 2025 US Open. Card Members can tap or show their physical Card, link their Card in a mobile wallet, or show a QR Code in the US Open app to get access to Card Member perks like: access to the American Express Shop, entry into the Card Member Lounge (capacity limitations apply), enrollment in an exclusive American Express offer (Card eligibility restrictions apply), complimentary Amex® Radios to keep up with all of the exciting action throughout the tournament (while supplies last, limit one per Card per day), and more. For terms, click go.amex/terms or download the US Open Tennis app and select the Amex icon.
What is the US Open American Express Fan Experience?
The US Open American Express Fan Experience is located near the Main Entry and is open to all fans, subject to capacity limitations. Come visit us for a fun and unique tennis experience!
What is the Card Member Lounge?
The Card Member Lounge, located on the second floor of the US Open American Express Fan Experience, is an exclusive space within the US Open available to Card Members and up to 2 enrolled guests where you can relax, recharge, and make the most of your day at the US Open. Capacity limitations and terms apply. go.amex/terms
What is The Centurion® Lounge at US Open?
Located on the second level of Louis Armstrong Stadium, the Centurion Lounge is an exclusive Lounge pop-up for Platinum Card® and Centurion Members. Guests can relax and enjoy light bites and cold beverages as they recharge throughout the tournament. Same-day reservations are required via Resy and will be released daily, starting at 9:30am ET on August 24, 2025 through September 7, 2025. Eligible Card Members must add their Card to their Resy profile ahead of time to access reservations. Platinum Card Members can book a reservation for up to two (2) persons and Centurion Members can book a reservation for up to four (4) persons, in each case, once per day and subject to availability. A reservation gives you access to the Lounge for up to 1 hour. Capacity limitations and terms apply. go.amex/terms
What is the Amex Shop?
The American Express Shop is a checkout-free shopping experience exclusively for Amex Card Members. American Express has partnered with small businesses and food vendors from around New York City to bring their unique items to the American Express Shop at the US Open. The American Express Shop is located in the Fountain Plaza. Terms apply. go.amex/terms
Is there an exclusive American Express spend offer available?
Eligible US American Express Card Members can enroll their eligible Card to earn a one-time $10 statement credit after they make qualifying purchases of $100 or more on-site at the US Open between August 24 and September 7, 2025. Download the US Open app and tap the Amex icon, or visit any American Express location onsite to learn more and enroll. Card eligibility restrictions apply. Limit one enrolled Card per Card Member. See offer terms and exclusions at go.amex/terms.
Who do I contact if I have questions about American Express at the US Open?
Please call the number on the back of your Card.
What is the history of the American Express sponsorship of the US Open?
American Express has been a proud partner of the US Open since 1994.
How can I see what American Express perks I'm eligible for in the US Open app?
The US Open app allows Card Members to enter their eligible Card number to validate American Express Card Membership and see perks they have access to on-site, along with generating a QR Code which can be used to access perks on-site at US Open Tennis. Card eligibility restrictions apply. For terms, go.amex/terms and learn more about https://usopen.org/Amex.
How do I use the American Express QR Code within the US Open app?
After you download the US Open app and validate your eligible Card, open the QR Pass image on your device and present the QR Code to an American Express representative at American Express locations at US Open Tennis access to on-site perks.
Do I need to download the US Open Tennis app and receive a QR Code in order to access American Express benefits on-site?
No, you can instead show or tap your physical or digital Card to validate your Card Membership.