With Amex Offers, tap into value again and again

Amex Offers helps Card Members earn rewards on purchases for things they love. The program gives eligible Card Members the opportunity to earn rewards typically after the Card Member makes purchases at select merchants or within specific industries (depending on the Amex Offer). Rewards can be earned  in the form of Statement Credits (as a statement credit back on a purchase or as a % back in the form of a statement credit on a purchase); or Membership Rewards® points, Delta SkyMiles®, Hilton Honors Points, or Marriott Bonvoy® points on qualifying purchases. The reward is dependent on the offer and Card type.

• Any valid US American Express Consumer Card issued by American Express, Business Card from American Express OPEN® or registered American Express Serve® Card or Bluebird® Card is eligible to participate in Amex Offers using an americanexpress.com account.
• Any valid American Express Card issued in the US by a third party pursuant to a license from American Express is eligible to participate in Amex Offers through CONNECT.
  

Please note that Cards issued directly by American Express cannot enroll in Amex Offers through CONNECT.

• Not Eligible: American Express® Corporate Cards, American Express® Gift Cards and Prepaid Cards are not eligible to participate. Please see Program Terms & Conditions for more information.

There are a few ways you can get Amex Offers.

If you have an American Express Card issued by American Express, you can:

• Log into your account on americanexpress.com and go to the “Amex Offers and Benefits” tab. If you don’t have an online account, you can create one by following the instructions at americanexpress.com. Once you create your account, new offers will appear on the “Amex Offers and Benefits” tab once you log in.
• Download the Amex Mobile app for iPhones and Android phones and log in with the same information you use for your account on americanexpress.com. To find offers, tap the “Offers” button located at the bottom of the page.
• Visit https://www.americanexpress.com/us/network/shopping.html to access Amex Offers in CONNECT

If you manage multiple Cards on your americanexpress.com account, only one of the eligible Cards will be able to take advantage of an offer. You can only add an Amex Offer to an eligible American Express Card once.

If you have a US Card issued by American Express, you can chat with us. Go to amex.co/chatnow and log in to your American Express online account using your americanexpress.com User ID and Password and click on “Chat” to chat live with a Customer Care Professional.

If you have a Card issued by a licensed third-party financial institution or a registered American Express Serve® Card or Bluebird® Card, please call the number on the back of your Card to speak with a Customer Service Representative.

There are various ways to find and add Amex Offers to your eligible Card. A guide for select channels can be found below:

Channel: American Express® App:

• Launch the Amex® App and log in to your account.
• Navigate to the "Offers" tab.
• Click the "+" button next to the offer to add it to your eligible Card.

Channel: Americanexpress.com

• Log in to your account online at americanexpress.com.
• Click "View All" in the "Amex Offers & Benefits" section.
• Click the "Add to Card“ button next to the offer to add it to your eligible Card.

Amex Offers can also accessed through the following channels: Email, Phone, Serve (mobile and web), and Bluebird (mobile and web).

If your Card was issued by American Express: We will automatically update your replacement Card with your information, including your offers. Any Amex Offers that you added to your Card that are still available and have not been redeemed will be automatically transferred to your replacement Card.

If your Card was issued by a third-party financial institution: Please call the number on the back of your Card.

If you make a qualifying purchase(s) as indicated in the offer terms:

• A statement credit will automatically appear on your Card account within 90 days after the end of the offer period.
• Extra points will automatically appear in your Membership Rewards program account within 90 days after the end of the offer period.

If you don’t see the credit or points within these time periods, check to make sure you’ve done all of the following:

• Added the offer to your eligible American Express Card before making your purchase(s) at the merchant
• Made the purchase(s) with the same American Express Card to which you added the offer
• Met the purchase requirements (purchase amount or number of purchases) required in the offer terms to receive the offer
• Made your purchase(s) before the offer expired
• Made the purchase(s) at an eligible location (online, in-store, participating location, etc.)
• Have not returned or cancelled your purchase

If you have done all of the above and still don’t see the credit or points by 90 days after the end of the offer period, please contact us.

If you make a purchase and return the merchandise, we reserve the right to reverse the statement credit or points. If the statement credit or points have been reversed and the offer has not expired, you can still take advantage of the offer if you make another qualifying purchase and meet the offer terms.

No. You must add the offer to your Card first and then make your qualifying purchase using the same Card to receive the statement credit or points.

No. In order to get the statement credit or points, you must make the qualifying purchase using the same Card to which you added the offer.

All offer terms will state the purchase requirements. Some Amex Offers require a single purchase, while others require a minimum total amount spent (one or more transactions). All offers are subject to the stated offer terms. Please read them carefully. If you have questions, please call the number on the back of your Card or contact us.

Certain Amex Offers may have caps on the maximum number of extra points available per the Membership Rewards program account. Any such caps will be explicitly stated in the offer terms and conditions. Caps will apply regardless of the total amount of purchases made in connection with the offer and will apply across any and all Cards enrolled for the offer that are linked to the same Membership Rewards program account.

If you make a qualifying purchase for an Amex Offer, your ability to earn other types of spend-based rewards (such as Membership Rewards) for that purchase may be based on the amount after any statement credit is applied.

If the qualifying purchase is subject to finance charges, the finance charges may accrue on the total amount of that purchase before any statement credit is applied. The balance in which the charges are assessed may include the total amount of your qualifying purchase from the date the transaction was made (i.e. without any savings from the Amex Offer being applied). You will be responsible for paying amounts due, as indicated in the terms of your agreement with your Card issuer.

Foreign currency charges will be converted by the issuer of your Card. When you make a qualifying purchase in a foreign currency, the applicable statement credit will be credited in your local currency using the exchange rate at the date the statement credit is applied. If you have any questions or concerns about your eligible Card account including, without limitation, foreign currency conversion, please call the number on the back of your eligible Card for assistance.