American Express® Insights Hub1

 

Access powerful data, tools, and actions to help gain visibility and control of your American Express Corporate Program spending — available on American Express @ Work® (Enrollment required).2

 

Access Insights Hub

American Express @ Work® is our global proprietary corporate program management platform with self-service and automation capabilities for Program Administrators across Card applications, statements, payments, and more.

With the power of global comprehensive data from American Express, you can:

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Gain enhanced visibility into your spending to drive smarter decisions

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Proactively manage delinquencies to help keep your program on track

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Strengthen T&E policy compliance

Unlock actionable insights into your company’s spending with
a suite of interactive dashboards and tools all included with your Corporate Program.

Illustrative representation of the Spend and Cards-in-Force dashboard

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Enhance spending visibility, budgeting, and forecasting

 

Get a deep dive of program metrics across top regions, markets, account types, and merchant categories with the Spend and Cards-in-force Dashboard. Plus, identify zero-spending accounts, and see and compare monthly spending trends against previous periods to improve budgeting and forecasting.

Manage real-time delinquencies and help avoid incurring late payment fees

 

View and manage accounts that are recurrently delinquent with Insights Hub’s3, 4 Delinquency Dashboard. Plus, save time by sending payment reminders5 in bulk to Card Members with delinquent accounts.

Illustrative representation of the Delinquency dashboard

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Illustrative representation of the Monitor Spending tool dashboard

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Take a closer look into your Card Members’ spending

 

View activity at the account and transaction level, or drill down into pre-selected spending categories with the Monitor Spending6 tool. You can also label transactions for easy monitoring and email Card Members to get more information on transactions5.

Looking for a comprehensive view of your Corporate Program spending?

You can also access self-service reporting through @ Work and manage Card applications, statements, payments, and more.

Discover a powerful way to manage your Card spending –

included with your Corporate Program.

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Learn more about a Corporate Program.

Learn more

Already enrolled in @ Work or have access to @ Work Reporting?

Use your @ Work credentials to log in today.

Log in to @ Work

Questions? Need more info?

 

Contact a Corporate Program specialist or submit an inquiry.

 

  1. Insights Hub is provided by American Express for informational use only. The information shown in Insights Hub does not constitute financial, tax, accounting, legal or other professional advice on any subject matter. It does not replace or supersede any payment or other obligations set forth in the company’s agreement(s) with American Express related to the Company’s Corporate Program, any Card Member’s corporate Card account or any corporate account billing statement.

  2. Use of American Express @ Work® is restricted to employees, contractors and/or agents that the Company, and its representatives designate for the sole purpose of performing online account queries and maintenance, including accessing and/or creating reports relating to the Company’s American Express® Corporate Card programs.

    @ Work is available to all companies with an American Express Corporate Card program.

    Enrollment is required. To enroll in @ Work please contact your American Express Representative or call 1-888-800-8564.

  3. To get access to Insights Hub, you must be enrolled in American Express @ Work® and @ Work Reporting.

  4. Insights Hub is currently available in select markets. Visit the @ Work Insights Hub Resource Center to learn more.

  5. The functionality to generate an email draft is limited to Microsoft Outlook email service and will only function if you have the Microsoft Outlook application installed on your system. This capability cannot generate the email draft on Microsoft Outlook logged in on your web browser. The email will be sent from the email account configured on your Microsoft Outlook email application and not from an American Express email account.

  6. The Monitor Spending tool within Insights Hub is currently available in the USA and GDC markets. This tool is provided for informational use only. It includes spending data from Corporate Card and Corporate Purchasing Card accounts only. These categories use American Express’s internal merchant classifications. This classification may differ from the way you or third parties classify merchants. American Express makes this information available “as is” with no warranty of accuracy or fitness for a particular purpose. American Express may restrict or prohibit Card transactions for some of these categories in certain countries. The Corporate Card accounts are issued solely for business purposes only and should be used only in accordance with Company’s policies and procedures. It does not replace or supersede any payment or other obligations set forth in the agreement(s) related to Company’s Corporate Program, any Card Member’s corporate Card account or any corporate account billing statement. The tool is not intended to prevent, detect or remediate any type of risk, including, but not limited to, unauthorized use. This tool does not block Card transactions at any merchant categories (MCC). This tool is not designed to integrate with expense management systems (EMS).