Insight
Business Facts
Location
Columbia, Maryland
Year Established
2020
Type
Design/Illustration
Number of Employees
3
American Express Member
Since 2020
American Express Business Checking Customer
Since 2023
American Express Business Line of Credit Customer
Since 2023
Full story
Design for a living: How Sandra Diaz’s creative vision found support with American Express
Illustrator Sandra Diaz tells us that her stationery work began with an act of cultural representation.
“My cousin, Jasmina, was graduating,” she recalls. “She is Afro-Latina, and I couldn’t find a single card with a beautiful afro on it. I decided I was just going to make one myself.”
Diaz says that the response to her design, which featured the right hairstyles alongside bright waves of Cuban and Salvadorean flags, led to a flood of requests for personalized cards. In addition to honoring her cousin, she felt that she had identified a gap in the market for graduation cards that celebrated Latino heritage. She had also discovered her passion.
“I want to make sure Latinos feel seen,” she says. “Growing up, I never really saw a lot of us represented in the media, in movies, in magazines – or in the cards we give each other to mark occasions. Latinos really need to see themselves celebrated.”
From artist to entrepreneur
Diaz’s DC-based “Latina stationery brand,” Lucia Diaz LLC, was founded in 2020. The affiliated online shop Fearless Yaya soon followed, as did illustrations for luxury stores. Diaz explained that her illustrations are all deeply rooted in her Colombian heritage and her identity as a first-generation American. Today, Diaz explains that she creates designs that reflect the rich diversity within the Latino community, emphasizing varied body types, skin tones, and hair textures – a tribute, she says, to the encouragement she felt growing up in Miami.
“Lucía is actually my grandmother’s name,” she explains. “I named my business for her because she was the first to purchase a commissioned piece. She always told me, ‘Keep going. Sell your work. Never give it away for free.’”
After graduating from art school in 2009, Diaz told us that she first pursued a career as an art director, with sporadic design gigs on the side. During the Covid-19 pandemic, her freelance earnings reached six figures, surpassing her other income. She explained how she scaled up her operation, streamlined her processes for coloring and crafting templates, and moved to dedicate herself entirely to her business.
“It was a rough year, and I’d been laid off,” she remembers. “Thanks to my new business, my husband and I were able to get back on our feet.”
Embracing American Express for business support
Diaz told us that securing a business credit card was a crucial step in her business’ creation as she felt it offered her additional financial stability and resources for business expansion. For Diaz, she believed that this strategic decision opened new avenues for growth and personal fulfillment.
“American Express has been there for me from the start,” she says. “In 2020, it was really the first credit card that I used to buy my printer, buy my ink.” Diaz shared that the American Express Blue Business® Plus Card was a great tool for her business. In time, she applied for more Cards to suit her specific needs – such as an American Express® Business Gold Card1. Diaz used the Membership Rewards® points2 that she earned from spending on her Business Card to help cover certain distribution costs and transferred points to participating travel partners’ loyalty programs for trips to Colombia to meet manufacturers.
Better banking for the brand
In addition to the Cards, Diaz tells us that opening a business bank account was another calculated move. She applied for American Express® Business Checking3,4, which can be managed through American Express Business Blueprint™, and started using it in 2023. “It’s just so simple to use,” Diaz shared. “The user experience is beautiful, and I found it so easy to follow. Looking through transactions feels super-simple.”
Additional features, such as round-the-clock customer support, have further eased Diaz’s banking experience, affording her the freedom to ask questions as they arise. “I’ve called in so many times to talk to the small business servicing team.” This is how she learned about, for instance, her American Express® Business Checking account’s integration capabilities with select external accounting software, for more efficient bookkeeping and financial management.
For a routine traveler like Diaz, earning Membership Rewards® points and transferring those points to select travel partners’ loyalty programs is a great way to redeem for rewards. “I saw online that I had earned enough points for a flight,” she says. “I used those points by transferring them and booked my flight.”5
Sketching a Business Blueprint for her cash flow
More recently, Diaz says that she has become an avid user of another product she discovered via American Express’s small business servicing team. “I had been entering cash flow statements into a spreadsheet and was wishing there was something easier,” she recalls. “Then, I found it.”
“The biggest thing for me,” Diaz says, “is seeing my linked accounts in one place and not having to log into two different accounts, not having to look at four different dashboards for various bank accounts and cards I have.”
“By centralizing my accounts, I can view month-to-month how much money comes in and flows out of my linked accounts,” she adds. “Having it all right there in a single spot has helped improve my efficiency.”
For Diaz, she said that American Express Business BlueprintTM helps her better understand her finances with custom viewing of the personalized cash flow insights featured on the dashboard. The platform has also introduced her to other American Express products built to bolster small businesses.
Diaz recalled that Business Blueprint6 offered another solution through its expense feature and said that it gave her a deeper view of where her money was going. Now she says that she can better manage overhead costs in certain areas without compromising the quality of her products and services.
“With Business Blueprint, I can see my expenses broken down, like ‘electronics’ or ‘merchandise.’ I have a more holistic picture of what I’m spending and where I need to cut back or consolidate.”
“I honestly feel Business Blueprint has given me a bird’s-eye view of my business, so I can get back to work and not get stuck in a spreadsheet.”
Diaz tells us that her future holds ambitious plans. She said that she aims to expand her business into the wholesale market and wants to continue serving the Latino community. Her mentors, all powerful Latina women, have been a source of inspiration and guidance. She explained that her commitment to her community remains central to her strategy. Moving forward, she tells us that she hopes to maintain her authenticity through targeted photo shoots for her catalog and to continue her partnerships with major brands.
Story Endnotes
1Individual Card application and approval required.
2Terms and Conditions for the Membership Rewards® program apply. Visit membershiprewards.com/terms for more information. Participating partners and available rewards are subject to change without notice.
The value of Membership Rewards points varies according to how you choose to use them. To learn more, go to www.membershiprewards.com/pointsinfo.
3Deposit accounts offered by American Express National Bank. Member FDIC.
4We are currently accepting applications from eligible U.S. businesses. Not all applicants will be approved for a Business Checking account. To learn more about Business Checking, including eligibility, visit https://www.americanexpress.com/en-us/business/checking/
5Membership Rewards® Program - Transfer Points for Checking Products
Enrollment in a participating Frequent Flyer or Frequent Guest program is required. Airline tickets and guest rooms are subject to availability. For each conversion of points into the Frequent Flyer program of a U.S. airline, a fee of $0.0006 per point applies, with a maximum fee of $99. This fee is applied to offset the federal excise tax we must pay on such conversions. The fee may be more or less than the actual amount of the excise tax we pay on any individual conversion. You must have enough Membership Rewards points to cover this fee at the time of the points transfer.
6With the American Express Business Blueprint™ App, you can view your select business products. These products include American Express® Business Line of Credit, American Express® Business Checking, and American Express® Business Cards, and eligible external business checking and card accounts you choose to link to Business Blueprint. Additional terms and limitations may apply. Some app features may only be available on supported devices. The American Express Business Blueprint™ App is available on the App Store and Google Play. Message and data rates may apply.
