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From failing to plan ahead to underestimating inventory, these mistakes can derail your holiday sales plans.

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Barry Moltz helps get small businesses unstuck. He is an entrepreneur, author of 6 books, keynote speaker and radio talk show host in Chicago.

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Bio Description: Geoff Williams is a freelance journalist who has been writing for American Express since 2010. He has written for numerous publications, including U.S. News & World Report, The Wall Street Journal, CNNMoney.com and Reuters. He is also the author of several history books, including C.C. Pyle’s Amazing Foot Race __ and Washed Away, and, in his free time, writes the classic TV blog, The TV Professor.

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Your business website can be a prime marketing opportunity. Learn how to build a better website with these tips designed to improve content quality, UX, and functionality.

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Keeping the customers you have isn't easy—that's why honing your client management skills is important.

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Veselka, which has operated in New York’s Little Ukraine for nearly 70 years, has seen lines out the door since February.

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Veselka, which has operated in New York’s Little Ukraine for nearly 70 years, has seen lines out the door since February.

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Brett Farmiloe is the founder & CEO of Featured.com, a question and answer marketplace that connects brands with expert insights. Brett is also a published author and entrepreneur with multiple failures and a couple successful exits.

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Nadya Okamoto combines passion and purpose to break taboos. Here’s her inspiring story.

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Nadya Okamoto combines passion and purpose to break taboos. Here’s her inspiring story.

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From chatbots to email marketing, automating your processes can help productivity and provide better customer service.

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A city of makers, Asheville’s unique retail community is full of eclectic small businesses, well-known to shoppers looking for vintage gems.

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A city of makers, Asheville’s unique retail community is full of eclectic small businesses, well-known to shoppers looking for vintage gems.

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Interactive social media posts can help grow your following. Create engaging posts for your brand with these ideas.

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Interactive social media posts can help grow your following. Create engaging posts for your brand with these ideas.

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Learn how to unlock creative writing that can help you attract and hold customers' attention.

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Learn how to unlock creative writing that can help you attract and hold customers' attention.

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Small-business owners have been promoting Small Business Saturday for two, five, 10 years and more. These tips from SBS pros can help you make a celebratory event for customers old and new.

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Small-business owners have been promoting Small Business Saturday for two, five, 10 years and more. These tips from SBS pros can help you make a celebratory event for customers old and new.

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Do you know what makes a good story? Learn how to tell your story in a way that resonates with your customers, colleagues, and beyond. 

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Do you know what makes a good story? Learn how to tell your story in a way that resonates with your customers, colleagues, and beyond. 

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When applied to community building, tried-and-true PR tactics can help your brand stand out in your local community.

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Carly is co-founder of Notably, a boutique public relations agency dedicated to helping high-growth companies scale their brand reputations by leveraging the power of earned media. Prior to starting Notably, Carly was a partner at PressFriendly, and created Pretty Litter, a color-changing cat litter that was later sold to Mars, Inc.

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When applied to community building, tried-and-true PR tactics can help your brand stand out in your local community.

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Great customer service can really pay off. Here are some strategies for offering excellent customer service.

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Great customer service can really pay off. Here are some strategies for offering excellent customer service.

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Being bilingual can open you up to a whole stream of customers. Here are the most important languages in business today.

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Being bilingual can open you up to a whole stream of customers. Here are the most important languages in business today.

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Moms are often the purchase decision makers in homes around the world. But it takes an intentional approach to get their attention.

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Business owners are finding ways to help their communities, their businesses and themselves during these uncertain times.

Alexandra Levit is the founder and CEO of Inspiration at Work, a writing and consulting business with the goal of preparing organizations and their employees to be competitive and marketable in the future business world.

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Business Class

Managing Money

Getting Customers

Building Your Team

Planning for Growth

Customer Engagement