American Express Online Recruitment Privacy Statement

Effective Date: December 15, 2020

At American Express, we are committed to safeguarding your privacy. We want you to know how we may collect, use, share, and keep information about you.


This online recruitment privacy statement describes how American Express Jersey TRS processes your Personal information during the selection and recruitment process, as applicable. 


From time to time, we will change this online recruitment privacy statement. We recommend that you check the current version available here. If we make changes to this statement, we will update the “Effective Date” at the top of the page. 

What information does this online recruitment privacy statement cover?

This online recruitment privacy statement describes how we (and our Service Providers) collect, use, share, and keep information that we get about you online. We gather Online Information if you:


  • Visit, use or apply on our recruitment sites or other platforms, such as social media platforms, that link to the American Express recruitment sites; or
  • Receive or reply to electronic communications from us. 

What information do we collect and how do we collect it?

Generally, you provide your Personal information directly to us (or to our Service Providers). For example, you have to give us your name, email, mailing address, phone number, or date of birth when you:


  • register for job notifications;
  • create a profile by submitting your CV/resume; or
  • apply for a job.

Cookies and Similar Technologies


We (and our Service Providers) collect information through Cookies and Similar Technologies. Most Cookies and Similar Technologies will only collect De-Identified Information such as how you arrive at our website or your general location. However, certain Cookies and Similar Technologies do collect Personal information.


We (and our Service Providers) may collect information using Cookies and Similar Technologies about:


  • the device you use to browse our sites (for example, we may collect information about the operating system or the browser version and the type of computer or mobile device);
  • the IP Address and related information (such as domain information, your internet provider and general geographic location);
  • browsing history on our site (such as what you search for, the pages you view, how long you stay, and how often you come back); and
  • how you search for our site, from which sites  you link to our site.

For more information about Cookies and Similar Technologies, please read About Cookies.


We (and our Service Providers) may also collect information made publicly available through third-party platforms (such as online social media platforms), 
through online databases or directories, or that is otherwise legitimately obtained. 


Automated decision making

We may use fully automated processes to help us make certain decisions, including to evaluate certain aspects about you (for example, to identify relevant candidates for open positions based on job skills and resume details as part of our talent acquisition and recruitment process).


These decisions are based on Personal Information that we lawfully hold such as information that you provided in your job application. In addition, the methods we use to make such decisions are regularly tested to ensure that they remain fair, effective and unbiased.


Some of these decisions relying solely on automated means may have legal or similarly significant effects on you. However, we’ll only perform such processing if it’s:

  • necessary for entering into or performing a contract between you and American Express;
  • authorized by a law to which American Express is subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests; or
  • based on your explicit consent to such processing.

Please see the section “What are your rights?” below for more information about your rights with respect to these types of automated decisions.

How do we use the information we collect about you?

We use the Personal information you provide to us and, possibly, Online Information we collect about you, to follow up on your request to (i) register for job notifications; (ii) create a profile by submitting your CV/resume; or (iii) apply for a job. More specifically, we use your information to do the following:  


  • if you register for notifications, we may contact you with notifications and announcements about new jobs at American Express;
  • if you submit your resume
    • we may hold your resume and related Personal information on file in accordance with our record retention schedule; and 
    • review your online candidate profile from time to time to consider you for relevant job opportunities at American Express;
  • to conduct research and analysis, including to better understand our job applicants and site visitors; 
  • to support our background screening process if you apply for employment and are subsequently offered a position, subject to applicable law and where appropriate (we will provide you with additional information before we do such a screening); and
  • in other ways as required by law such as to verify your employment eligibility.

Please note that if you choose to provide us with your e-mail address or your mobile number, we will only use these to send you e-mails and/or SMS alerts about your recruitment enquiry, job application, to request additional details about your resume/CV, and send you job alerts, where you have enrolled in this service.  If we send you emails, we will collect information about your interaction with our e-mail content, such as whether you can read graphic-rich html e-mails. 


How do we share your information?


We do not share Personal information with anyone except as described below. We will share your Personal information only with your consent or as required or permitted by applicable law, such as:


  • with regulatory authorities, courts, and governmental agencies to comply with legal orders, legal or regulatory requirements, and government requests;
  • with our Service Providers, regulatory authorities, law enforcement and governmental agencies to detect and prevent fraud or criminal activity, and to protect the rights of American Express or others;
  • within the American Express Family of Companies; and
  • with our Service Providers who perform services for us and help us operate our business, including our recruitment processes.

We may transfer your Personal information outside Jersey or European Economic Area, such as to the United States (where our main operational data centres are located) to companies within the American Express Family of Companies or to our Service Providers throughout the world, for example, to search for suitable positions or to process your application. Regardless of where we process your information, we will take appropriate steps to ensure an adequate level of protection for your information in other countries outside the Jersey or EEA, including the United States, where data protection laws may not be as comprehensive as in the Jersey or the EEA. 


Please note that data transfers within the American Express Family of Companies are made under our Binding Corporate Rules. For more information, please read the Data Protection and Privacy Principles, which are available on the privacy section of our website.


How do we handle Aggregated and De-identified information?


Aggregated Information or De-Identified Information does not identify you individually; it helps us to analyze patterns among groups of people. We share Aggregate Information or De-Identified Information for the same reasons as we might share Personal information.

How do we keep and safeguard your information?

We use organizational, administrative, technical and physical security measures to protect your Personal information. These measures include computer safeguards and secured files and facilities. We require Service Providers to safeguard Personal information and only use your Personal information for the purposes we specify.


We will keep your Personal information only as long as we need to follow up on your request to register for job notifications, process your application or inform you about future opportunities, unless we are required by law or regulation or for litigation and regulatory investigations to keep it. When your Personal information is no longer necessary for our business, legal or regulatory needs, we will take reasonable steps to securely destroy such information or permanently de-identify it. For more information about American Express’ retention periods for Personal information, please contact us.


What are your rights?


You have the right to access, update, and/or erase your Personal information. You may also be entitled to restrict and/or object to the use of your Personal information in the following ways:


  • withdraw your request to be considered for job notifications or job applications at any time;
  • ask us to rectify any incorrect Personal Information;
  • restrict and/or object to the use of your Personal Information; and
  • request a copy of the Personal Information we have about you; and
  • request a manual review of certain automated decisions that may produce legal effects concerning you or that may similarly significantly affect you.

Please note that if you decide to restrict and/or object to the processing of your Personal information for recruitment purposes or if you withdraw your job application, we will not be able to further process your application or consider you for future opportunities at American Express.


Do you have questions about this privacy statement, want to exercise any of your rights or make a complaint?


If you wish to make a complaint or exercise other rights, you may contact our Data Protection Officer at You also have the right to contact the Jersey Office of the Information Commissioner directly at


Aggregated Information --- data or information relating to multiple people which has been combined or aggregated such that individuals cannot be re-identified. Aggregated Information includes information that we create or compile from various sources, including certain data from Cookies and Similar Technologies.


American Express (we, our, us) ---  the American Express Company as identified at the beginning of this online recruitment privacy statement. 


American Express Family of Companies --- any affiliate and subsidiary of, and any company owned or controlled by, the American Express Company.


Cookies and Similar Technologies --- a cookie is a small data file that a website transfers to your computer's hard drive. We place cookies when you visit our recruitment website. We use the term Cookies and Similar Technologies in this statement to refer to all technologies that collect information in this way. For further details of our use of cookies and how you disable them, click on Privacy Statement and American Express Cookie Preferences.


De-identified Information --- data or information used in a way (for example, pseudonymised) that does not identify you to a third party. We often derive De-Identified Information from Personal Information. It includes information that we may collect from Cookies and Similar Technologies.


IP Address - a number assigned to a device when connecting to the Internet. 


Online Information --- data or information collected on the American Express sites and applications as well as on sites and applications of third parties relating to topics about our business, which may include Personal Information, Aggregated Information and De-Identified Information.


Personal Information--- information that relates to an identified or identifiable natural person, such as name, address, telephone number, email address, previous employment history and other information associated with that individual such as demographic details. 


Service Providers --- any vendor, third party and/or company that performs business operations on our behalf, such as recruitment, printing, mailing, and other communications services (email, direct mail, etc.), data processing, and outsourced technology, auditors, consultants and professional advisors.