$600 Hotel Credit
The $600 Hotel Credit is an annual benefit of the U.S. Consumer Platinum Card® and Business Platinum® Card. Each calendar year, Basic Card Members on the Card Account can earn up to $300 back in statements credits semi-annually for a total of $600 in statement credits per calendar year.
U.S. Consumer Platinum Card Members and Business Platinum Card Members are eligible for and are automatically enrolled in the benefit.
If you pay in full at the time of booking it is considered a prepaid booking, as opposed to paying a deposit or at the time of hotel stay check-out. A prepaid booking is referred to as “Pay Now” on Amextravel.com, the AmexTravel™ App, and in the Amex App.
No, enrollment is not required.
This U.S. Platinum Card and Business Platinum Card benefit will reset at the start of each calendar year. Eligible bookings must be processed before June 30, 11:59PM Central Time to be eligible for statement credits within the January to June benefit period and before December 31, 11:59PM Central Time to be eligible for statement credits within the July to December benefit period, but you do not need to complete your travel by that date.
Prepaid Fine Hotels + Resorts® or The Hotel Collection bookings that are made through American Express Travel® with your eligible U.S. Platinum Card or U.S. Business Platinum Card are eligible for the Hotel Credit. A two-night minimum stay is required for The Hotel Collection. Eligible bookings do not include, for example, Pay Later or Pay at Hotel bookings or non-Fine Hotels + Resorts or The Hotel Collection bookings.
Simply make an eligible prepaid Fine Hotels + Resorts or The Hotel Collection booking through AmexTravel.com or by calling the number on the back of your eligible U.S. Platinum Card or U.S. Business Platinum Card to earn up to $300 back in statement credits semi-annually. No enrollment is required. See Terms & Conditions below.
You can use Membership Rewards Pay with Points for all or part of your eligible prepaid hotel booking. However, you can only earn the $600 Hotel Credit for charges that are charged to your eligible Platinum Card, if you have not already earned the credit for the year. Any portion of your booking covered using Pay with Points does not qualify to receive up to $300 back semi-annually.
Yes, you will receive Fine Hotels + Resorts or The Hotel Collection benefits. You can learn more about the program benefits at AmericanExpress.com/FHR and AmericanExpress.com/HC.
While it may be sooner, please allow up to 90 days after making an eligible charge, for the statement credit to be posted to your Card Account. Call the number on the back of your eligible U.S. Platinum Card or U.S. Business Platinum Card if the statement credit has not posted after that time.
The credits will appear on your billing statement as “AMEX FINE HOTELS RES” or “AMEX HOTEL COLLECTN” with “Amex HotelCredit” in the description.
Yes, eligible prepaid Fine Hotels + Resorts and The Hotel Collection bookings made by U.S. Consumer, Business, and Additional Platinum Card Members will earn the $300 statement credit semi-annually. No more than a total of $300 in statement credits for eligible purchases will be applied across all Platinum Cards on the Account semi-annually. The statement credits will be credited to the Basic Card Member’s Card Account.
Some modifications require a booking to be cancelled and a new booking made. When a booking is cancelled and a refund is issued that results in the purchase being less than $300 and you previously received the full $300 semi-annual statement credit for the booking, the amount of that credit may be reversed. Statement credit(s) may not be received or may be reversed if the booking is refunded, cancelled, or modified.
If you are the Basic Card Member, visit the Benefits tab of your online account to track your progress on the $600 Hotel Credit. You can also call the number on the back of your eligible U.S. Platinum Card or Business Platinum Card.
Fine Hotels + Resorts®
Platinum Card® Members can explore over 1,600 luxury properties worldwide and receive a complimentary suite of benefits that offer an average total value of $550* when booking a Fine Hotels + Resorts® property through AmexTravel.com.
Plus, Platinum Card® Members can get 5X Membership Rewards® points per dollar spent on eligible prepaid bookings through AmexTravel.com.
*Average value based on Fine Hotels + Resorts® bookings in 2023 for stays of two nights. Actual value will vary based on property, room rate, upgrade availability, and use of benefits.
- 12pm check-in, when available
- Room upgrade upon arrival, when available1
- Daily complimentary breakfast for two
- $100 credit towards eligible charges 2
- Complimentary Wi-Fi
- Guaranteed 4pm check-out
1. Certain room categories are not eligible for upgrade.
2. Eligible charges vary by property.
Yes. If you book a Fine Hotels + Resorts property, not only will you receive a suite of benefits with an average total value of $5501 (12pm check-in, when available, complimentary daily breakfast for two, a room upgrade upon arrival, when available2, $100 credit towards eligible charges3, and guaranteed 4pm check-out) but you can also take advantage of the $600 Hotel Credit, receive 5X Membership Rewards points on eligible purchases, utilize your Gold Status if staying at a Hilton or Marriott property, (enrollment required) and earn points and qualifying nights towards hotel status.
1Average value based on Fine Hotels + Resorts bookings in 2024 for stays of two nights. Actual value will vary based on property, room rate, upgrade availability, and use of benefits.
2Certain room categories are not eligible for upgrade.
3Eligible charges vary by property.
The Hotel Collection
The Hotel Collection is made up of over 1,000 high-quality, upscale hotels, handpicked for you in our favorite destinations. Every hotel within The Hotel Collection is individually selected to meet our high standards. You can relax knowing your property was checked out before you check in.
Plus, Platinum Card® Members can get 5X Membership Rewards® points per dollar spent on eligible prepaid bookings through AmexTravel.com, in addition to a $100 credit to use towards eligible charges, which may include food and beverage, spa, or other on-property charges when you book a prepaid stay through AmexTravel.com of at least two consecutive nights at participating properties. Terms apply. Please see Earn 5X Points on Flights and Prepaid Hotels FAQ section for full details
- 12pm check-in, when available
- Room upgrade upon arrival, when available1
- $100 credit towards eligible charges2
- Late check-out, when available
Search properties
- Certain room categories are not eligible for upgrade.
- Eligible charges vary by property.
tay two or more consecutive nights and receive the following benefits when you book The Hotel Collection through American Express Travel:
Examples of eligible charges include1:
- Food and beverage
- Spa services
- Round of golf for two
- Private airport transfer
- Property credit
Whether it’s an exhilarating excursion, rejuvenating spa day, or a meal at a renowned restaurant, you can choose how to use your credit.
- Eligible charges vary by property.
Lowest Rate Guaranteed
Valid only for American Express Card Members. If you book a qualifying hotel rate on amextravel.com and then find the same room, in the same hotel, for the same dates, the same number of children and adults, at a lower price online, before taxes and fees, we'll refund you the difference.
Lowest Hotel Rates Guaranteed is only available for hotels outside of Fine Hotels + Resorts or The Hotel Collection
Your claim must be submitted prior to your stay, before the date of check-in.
- Look for the Lowest Rates Guarantee label and check terms below to ensure no exclusions apply.
- You have all the way up until your check-in date to submit a claim. Expect a response to your claim within 72 hours.
- American Express Travel will refund the difference to the credit card you used to make your hotel reservation in approximately 15 business days after the claim is received.
$200 Airline Fee Credit
Select one qualifying airline and then receive up to $200 in statement credits per calendar year when incidental fees, such as checked bags and in-flight refreshments, are charged by the airline to your Platinum Card® Account*.
See Terms and Conditions below for more details.
*American Express relies on accurate airline transaction data to identify incidental fee purchases. If you do not see a credit for a qualifying incidental purchase on your eligible Card after 4 weeks, simply call the number on the back of your Card. See Terms and Conditions for more details.
Use your Card to pay for eligible incidental travel fees from that airline.
You'll receive a statement credit covering those fees, up to $200, typically 2–4 weeks after you pay for them.
This benefit doesn't offer credit toward fees not charged by the airline (e.g. wireless internet and fees incurred with airline alliance partners), airline tickets, mileage points purchases or mileage points transfer fees, gift cards, upgrades, duty–free purchases, or award tickets.
Eligible purchases made by both the Basic and any Additional Card Members are covered. However, statement credits for eligible purchases can't exceed $200 on the Card account per calendar year.
Read below for other important Terms and Conditions.
$200 Airline Fee Credit
Enrollment through American Express is required to receive the benefit. Basic Card Members on U.S. Consumer and Corporate Platinum Card Accounts can enroll in the benefit by making their airline selection in the Benefits section of their americanexpress.com online account or by calling us. Enrolled Basic Card Members on U.S. Consumer Platinum and U.S. Corporate Platinum Card Accounts are eligible to receive up to $200 in statement credits per calendar year for incidental airline fees charged by their one selected qualifying airline to the enrolled Card Account. Purchases by both the Basic Card Member and Additional Card Members on the enrolled Card Account are eligible for statement credits. However, the total amount of statement credits will not exceed $200 per calendar year, per Card Account. To receive statement credits, the Basic Card Member must select one qualifying airline through their American Express Online Account or the link for their Card below:
● American Express Platinum Card®:
https://global.americanexpress.com/card-benefits/enroll/airline-fee-credit/platinum
● Goldman Sachs Platinum Card®:
https://global.americanexpress.com/card-benefits/enroll/airline-fee-credit/goldman-platinum-card
● Morgan Stanley Platinum Card®:
● Charles Schwab Platinum Card®:
https://global.americanexpress.com/card-benefits/enroll/airline-fee-credit/schwab-platinum-card
● American Express Corporate Platinum Card®:
https://global.americanexpress.com/card-benefits/enroll/airline-fee-credit/corporate-platinum
Qualifying airlines include Alaska Airlines, American Airlines, Delta Airlines, Hawaiian Airlines, JetBlue Airways, Spirit Airlines, Southwest Airlines, and United Airlines, and are subject to change. Only the Basic Card Member or Authorized Account Manager(s) on the Card Account can select the qualifying airline. Card Members who have not chosen one qualifying airline will be able to do so at any time. Card Members who have already selected one qualifying airline will be able to change their choice one time each year in January through their American Express Online Account or by calling the number on the back of the Card. Card Members who do not change their airline selection will remain with their current airline. Incidental airline fees must be separate charges from airline ticket charges. Fees not charged by the Card Member’s selected airline (e.g. wireless internet and fees incurred with airline alliance partners) do not qualify for statement credits. Incidental airline fees charged prior to selection of a qualifying airline are not eligible for statement credits. Airline tickets, upgrades, mileage points purchases, mileage points transfer fees, gift cards, duty free purchases, and award tickets are not deemed to be incidental fees. The airline must submit the charge under the appropriate merchant code, industry code, or required service or product identifier for the charge to be recognized as an incidental air travel fee.
Please allow 6-8 weeks after the qualifying incidental air travel fee is charged to your Card Account for statement credit(s) to be posted to the Account. American Express relies on airlines to submit the correct information on airline transactions, so please call the number on the back of the Card if statement credits have not posted after 8 weeks from the date of purchase. Card Members remain responsible for timely payment of all charges. Statement credits may be reversed if an eligible purchase is returned/cancelled. To be eligible for this benefit, Card Account(s) must be not cancelled and not past due at the time of statement credit fulfillment. If American Express, in its sole discretion, determines that you have engaged in or intend to engage in any manner of abuse, misuse, or gaming in connection with this benefit, American Express will not have an obligation to provide statement credits and may reverse any statement credits provided to you. If a charge for an eligible purchase is included in a Pay Over Time feature balance on your Card Account, the statement credit associated with that charge may not be applied to that Pay Over Time feature balance. Instead, the statement credit may be applied to your Pay In Full balance. For additional information, call the number on the back of your Card.
Fee Credit for Global Entry or TSA PreCheck®
Receive either a statement credit available every 4 years after you apply for Global Entry ($100) or a statement credit available every 4.5 years after you apply for a five-year membership through any Authorized Enrollment Provider for TSA PreCheck® (up to $85). To receive the statement credit, the application fee must be charged on the eligible Card. If approved for Global Entry, at no additional charge, you will receive access to TSA PreCheck®.
Each Additional Card on eligible Card accounts is also eligible for the fee credit. For Additional Card holders to receive the statement credit, the application fee must be charged on the eligible Additional Card.
See below for the full Terms and Conditions.
To get started, please click here.
Card Members will receive a statement credit for the first program (either Global Entry or TSA PreCheck®) to which they apply and pay for with their eligible Card regardless of whether they are approved for Global Entry or TSA PreCheck®.
Card Members will receive a statement credit for the first program (either Global Entry or TSA PreCheck) to which they apply and pay for a five-year program with their eligible Card.
Fee Credit for Global Entry or TSA PreCheck®
The benefit is available to (i) Corporate Gold Card Members, (ii) Consumer Platinum Card® Members, Corporate Platinum Card® Members and Business Platinum Card® Members, and (iii) Centurion® Card Members. The benefit is also available to all Additional Card Members on Consumer and Business Platinum Accounts, and all Additional Card Members on Consumer and Business Centurion Accounts. To receive the Global Entry statement credit of $120 or the TSA PreCheck statement credit of up to $85, Basic or Additional Card Members on the eligible Card Account must pay for the respective application fee through a TSA PreCheck official enrollment provider with their eligible Card. Basic Card Members are eligible to receive a statement credit every 4.5 years for the TSA PreCheck® application fee (when applying through a TSA official enrollment provider) and every 4 years for the Global Entry application fee, in each case when charged to the Basic Card or any eligible Additional Cards on the eligible Card Account. Basic Card Members will receive a statement credit for the first program (either Global Entry or TSA PreCheck) to which they or their eligible Additional Cards apply and pay for with their eligible Card regardless of whether they are approved for Global Entry or TSA PreCheck. However, eligible Card Members can earn no more than one credit for up to $85 for TSA PreCheck or $120 credit for Global Entry (but not both programs), depending upon the program the Card Member first applies for, for an application fee charged to an eligible Card. American Express has no control over the application and/or approval process for Global Entry or TSA PreCheck, and does not have access to any information provided to the government by the Card Member or by the government to the Card Member. American Express has no liability regarding the Global Entry or TSA PreCheck Programs. U.S. Customs and Border Protection (CBP) (for Global Entry) and U.S. Transportation Security Administration (TSA) (for TSA PreCheck) charge an application fee to process each respective application regardless of whether the Card Member’s application is approved. The Department of Homeland Security may suspend acceptance of applications on any basis at its discretion. American Express will provide a statement credit for the application fee regardless of the decision made by CBP (for Global Entry) or TSA (for TSA PreCheck) but will not provide a statement credit for subsequent application fees charged to the same eligible Card within 4 years (for Global Entry) or 4.5 years (for TSA PreCheck), even if the original application is rejected.
Membership for Global Entry or TSA PreCheck is per person, and a separate application must be completed for each individual. TSA PreCheck application must be processed through a TSA official enrollment provider. Global Entry membership also includes access to the TSA PreCheck program with no additional application or fee required. For additional information on the Global Entry or TSA PreCheck programs, including information regarding the application and/or approval process and for a list of participating airlines and airports, as well as the full terms and conditions of the programs, please go to www.cbp.gov/travel/trusted-traveler-programs/global-entry for Global Entry and www.tsa.gov for TSA PreCheck. The Global Entry or TSA PreCheck programs are subject to change, and American Express has no control over those changes.
The statement credit benefit applies to the Global Entry or TSA PreCheck programs only. Other program applications including, but not limited to, NEXUS, SENTRI, FAST, and Privium are not eligible for the statement credit benefit.
Please allow up to 8 weeks after the qualifying Global Entry or TSA PreCheck transaction is charged to the eligible Card account for the statement credit to be posted to the Card account. American Express relies on accurate transaction data to identify eligible Global Entry and TSA PreCheck purchases. If you do not see a credit for a qualifying purchase on your eligible Card after 8 weeks, simply call the number on the back of your Card. Card Members are responsible for payment of all application charges until the statement credit posts to the Card Account. Statement credits may be reversed if an eligible purchase is returned/cancelled.
To be eligible for this benefit, the Card Account must not be cancelled and not past due at the time of statement credits fulfillment. If American Express, in it’s sole discretion, determines that you have engaged in or intend to engage in any manner of abuse, misuse, or gaming in connection with this benefit, American Express will not have an obligation to provide statement credits and may reverse any statement credits provided to you. If a charge for an eligible purchase is included in a Pay Over Time feature balance on your Card Account, the statement credit associated with that charge may not be applied to that Pay Over Time feature balance. Instead, the statement credit may be applied to your Pay In Full balance. For additional information, call the number on the back of your Card.
Earn 5X Points on Flights and Prepaid Hotels
Platinum Card® Members earn 5X Membership Rewards® points on flights booked through American Express Travel or flights booked directly with airlines on up to $500,000 of these purchases per calendar year. Platinum Card® Members also earn 5X Membership Rewards® points on all Select Homes + RetreatsTM bookings made through AmexTravel.com.
Plus, get 5X Membership Rewards points on prepaid hotels booked through AmexTravel.com.
If you pay in full at the time of booking it is considered a prepaid booking, as opposed to paying at the time of hotel stay check-out, or paying a deposit when booking and the remainder upon check-out. A prepaid booking is referred to as “Pay Now” on Amextravel.com and in the Amex App.
Platinum Card® Members can earn 5X Membership Rewards® points while also earning hotel loyalty points for Fine Hotels + Resorts and The Hotel Collection bookings that have hotel loyalty programs. This includes hotel points + qualifying nights towards status benefits. Card Members cannot earn loyalty points for hotels booked through Amex Travel that are not in Fine Hotels + Resorts or The Hotel Collection.
Yes, add your airline loyalty number at checkout when booking flights at AmexTravel.com, and you can enjoy airline status and earn airline miles as you typically would.
Global Lounge Collection®
Platinum Card® Members receive complimentary access to 1,550+ airport lounges in over 500 airports around the world. Whether you're looking for a place to rest and recharge or somewhere to catch up on work, enjoy our growing network of lounges across 140 countries and counting.
American Express Global Lounge Collection® programs and partners are:
- The Centurion® Lounge Network
- Delta Sky Club® for Card Members flying on Delta
- Priority Pass™ Select lounges upon enrollment
- Airspace Lounge
- Escape Lounges
- Plaza Premium
- Lufthansa Lounges
- Additional Global Lounge Collection Partner Lounges
1. Before your trip, you can find participating airport lounge locations at The Global Lounge Collection website, via the latest version of the Amex Mobile® app, or by calling the number on the back of your Card.
2. When you’re at the airport, you can receive complimentary entry to The Centurion® Network which includes The Centurion® Lounge and Escape Lounges - The Centurion® Studio Partner, Delta Sky Club®, and Lufthansa Lounge. You can access The Centurion® Lounge within 3 hours of a departing flight just by presenting your Platinum Card, a boarding pass showing a confirmed reservation for same-day departing travel on any carrier, and a government-issued I.D. For same-day connecting flights you may access the lounge prior to the 3 hours before your connecting flight subject to space availability. You can access Escape Lounges by presenting your Platinum Card, a boarding pass showing a confirmed reservation for same-day departing travel on any carrier, and a government-issued I.D. For access at select locations, Card Members must arrive within 3 hours of their departing flight. Refer to the specific location’s access policy for more information. For Delta Sky Club access, the requirements are the same except the boarding pass must be for a Delta flight. For Lufthansa Lounge access, the requirements are the same except the boarding pass must be for a Lufthansa Group flight.
3. To receive complimentary access to a Priority PassTM Select lounge, enroll in Priority PassTM Select online. Priority Pass will send your Priority PassTM Select Card to you in the mail within 10–14 business days. Just present your Priority PassTM Select Card and same-day boarding pass to enter a participating lounge.
Card Member Policy
Complimentary access with:
- Platinum Card
- Physical government-issued ID
- Confirmed same-day boarding pass with seat/zone assignment
Guest Policy
US Consumer & Business Platinum:
- $50 fee for each guest 18 and over
- $30 for children aged 2-17 (under 2 is complimentary)
- Up to two complimentary guests per visit unlocked after spending $75,000 in eligible purchases on your Card within the calendar year. After Complimentary Guest Access has been unlocked, it will be available to you for the remainder of the calendar year in which it was attained, the following calendar year, and until January 31 of the next calendar year (for example, if you attain Complimentary Guest Access on May 1, 2023, it will remain effective for you through January 31, 2025). Access for any additional guests over the limit of two complimentary guests will be subject to the Paid Guest Rates above.
US Corporate Platinum & International Platinum:
- Up to two complimentary guests per visit
- $50 fee for each guest 18 and over
- $30 for children aged 2-17 (under 2 is complimentary)
No access upon landing. You may enter within 3 hours of a departing flight or at any time before a connecting flight.
These guest policies apply to all Centurion Lounges located in the United States, Hong Kong, and London. Guest rates at international lounge locations are equivalent to USD in local currency. Guest access policies may vary internationally by location and are subject to change.
Please visit thecenturionlounge.com for more information. All access is subject to space availability. Additional terms apply.
Find a Lounge
Cruise Privileges Program
Set sail with special benefits. With the Cruise Privileges Program, Platinum Card® Members can receive valuable benefits on eligible sailings of 5 nights or more with participating cruise lines when they book through American Express Travel®. Ship and stateroom exclusions apply, please see full Terms and Conditions. Benefits include:
- Up to $300 onboard credit per stateroom to use toward dining, spa, and more
- One unique amenity per stateroom
- 2X Membership Rewards® Points on each booking
U.S. Consumer and Business Platinum and Centurion® Card Members.
Participating cruise lines include Seabourn, Silversea, Celebrity Cruises, Oceania Cruises, and more. Visit the link below to explore participating cruise lines.
No, enrollment is not required.
Book your next cruise by connecting with our American Express Travel Consultants. To get in touch, fill out our travel planning form or call the number on the back of your Card.
Plus, enjoy the complimentary 24/7 support and expertise of our experienced Travel Consultants, who can design your next one-of-a-kind journey. Our Travel Consultants can help you take advantage of your Card travel benefits, rewards, and special offers so youcan get the most out of every trip. From researching destinations to answering your most pressing travel questions, American Express Travel Consultants have the tools to help you plan your next vacation.
Yes, you can book your cruise using Pay with Points.
Platinum Destinations® Vacation
With Platinum Destinations Vacations, book your next custom vacation through American Express Travel and earn 2X Membership Rewards® points on eligible bookings. From safaris on the Serengeti to sailing in Santorini, savor the wonders of the world with custom itineraries and personalized service.
U.S. Consumer and Business Platinum and Centurion® Card Members
No, enrollment is not required.
Book your next custom vacation by connecting with our American Express Travel Consultants. To get in touch, fill out our travel planning form or call the number on the back of your Card.
Plus, enjoy the complimentary 24/7 support and expertise of our experienced Travel Consultants, who can design your next one-of-a-kind journey. Our Travel Consultants can help you take advantage of your Card travel benefits, rewards, and special offers so you can get the most out of every trip. From researching destinations to answering your most pressing travel questions, American Express Travel Consultants have the tools to help you plan your next vacation.
Yes, you can book your custom vacation using Pay with Points.
CLEAR® Plus
CLEAR, the identity verification system that uses unique facial attributes, gets you through security faster at select U.S. airports, stadiums, and venues. You can cover the cost of a CLEAR® Plus membership with up to $199 in statement credits per year after you pay for CLEAR with your Platinum Card®.
- Go to clearme.com/enroll.
- Create a CLEAR® Plus membership or log in to your existing account and enter your Card as the payment method.
- You'll receive a statement credit of up to $199, typically 6-8 weeks after your membership is charged to your Card.
Good to Know
You can also use the CLEAR app to plan the trip from your mobile device using the Home to Gate feature and much more, and the CLEAR Pass app to store your passport on your phone.
$199 CLEAR Credit
$199 CLEAR Plus Credit for Platinum and Business Platinum
Basic Card Members can earn up to $199 in statement credits per calendar year when the Consumer or Business Platinum Card or Additional Cards on the Account are used to pay for an annual CLEAR® Plus Membership. Enrollment in CLEAR Plus is required and is subject to CLEAR’s terms and conditions. CLEAR Plus Memberships automatically renew each year unless cancelled and CLEAR will charge the applicable Membership fee to the Card CLEAR has on file. American Express has no control over the application and/or approval process for CLEAR, and does not have access to any information provided to CLEAR by the Card Member or by CLEAR to the Card Member. American Express has no liability regarding the CLEAR program. If a Card Member's application is not approved by CLEAR, CLEAR will refund the charges. If the statement credit benefit has been applied before CLEAR refunds the charges, that statement credit will be reversed. Purchases by both the Basic Card Member and any Additional Card Members on the Card Account are eligible for statement credits. However, the total amount of statement credits for eligible purchases will not exceed $199 across all Cards on the Account per calendar year. For additional information on the CLEAR program, including information regarding Membership, eligibility, and for a list of participating locations, as well as the full terms and conditions of the program, please go to www.clearme.com. The CLEAR program is subject to change, and American Express has no control over those changes. Please allow up to 6-8 weeks after a qualifying CLEAR transaction is charged to the Card Account for the statement credit to be posted to the Account. American Express relies on accurate transaction data to identify eligible CLEAR Plus purchases. If you do not see a credit for a qualifying purchase on your eligible Card after 8 weeks, please call the number on the back of your Card. Card Members remain responsible for timely payment of all CLEAR charges. American Express relies on the merchant’s processing of transactions to determine the transaction date. The transaction date may differ from the date you made the purchase if, for example, there is a delay in the merchant submitting the transaction to us or if the merchant uses another date as the transaction date. This means that in some cases your purchase may not earn the statement credit benefit for the benefit period in which you made the purchase. For example, if an eligible purchase is made on December 31st but the merchant processes the transaction such that it is identified to American Express as occurring on January 1st, then the statement credit available in the next calendar year will be applied. If you are assigned a new Card number or have a Card number on file with CLEAR that is outdated (for example, if you replace your Card or if your Card has expired), you must update your Card information on file with CLEAR to help ensure that statement credits are received for eligible CLEAR Plus Membership fees. If the Card Account is cancelled or past due, it may not qualify to receive a statement credit. If a charge for an eligible purchase is included in a Pay Over Time feature balance on your Card Account, the statement credit associated with that charge may not be applied to that Pay Over Time feature balance. Instead, the statement credit may be applied to your Pay In Full balance. For additional information, call the number on the back of your Card.
For a full list of U.S. Consumer Platinum Card® benefits, access the Platinum Benefits Dashboard.