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Welcome to the Help Centre

Payments, statements and balance

Make payments to your Account, learn more about your statements and understand your charges.

Frequently asked questions

Can I increase my credit limit?

Can I obtain cash using the Card?

Can I request for a reprint of previous Card statements?

How can I check my payment due date and amount due?

How do I resume WhatsApp alerts?

How do I revise my permanent credit limit?

How do I stop WhatsApp alerts?

How do I switch off paper statements?

How is interest charge calculated on my statement?

How should I accurately read my statement?

What are the different methods of paying my bill?

What is the credit limit on my Credit Card?

What is the important payment related information I need to know?

What kind of services are included in WhatsApp alerts?

Where can I see my recent unbilled charges Online?

Where do I contact American Express?

Will I be able to view Online Statements if my account is cancelled?