Frequently Asked Questions
You can pay for your American Express® Card bill by any of the convenient methods mentioned below
Settle your American Express Card bill payments online the very next day from any bank through National Electronic Funds Transfer (NEFT). Make sure to fill in the following details while registering your Card as a Payee.
|Payee Name:||American Express|
|Payee Account No:||37XXXXXXXXXXXXX (Please ensure that you put your complete 15 digit Card number beginning with 37)|
|Bank Name:||Standard Chartered Bank|
|Payee Account Type:||Current|
|Branch Address:||Standard Chartered Bank, Narain Manzil. 23 Barakhamba Road, New Delhi 110001|
In case you are making a payment via Standard Chartered Online Banking, the IFSC code is not required.
You may simply select the option 'Transfer to another SCB bank account' to process the payment.
Now you can also conveniently pay through UPI (Unified Payments Interface). Simply log in through any UPI enabled mobile banking app / BHIM and pay.
American Express UPI VPA is AEBC37XXXXXXXXXXXXX@SC (Please ensure that you put your complete 15 digit Card number beginning with 37)
Simply initiate your funds transfer before 5:00 pm for next day credit to your American Express Card, excluding Sunday and banking holidays. Also make sure to put in the correct Card number to avoid a transaction failure
Pay your American Express Card bill online directly from your bank account from any place, anytime. This service is currently available for more than 50+ participating banks in India.
We also accept payments through following electronic modes:
(i) Debit Card powered by RuPay
(ii) Unified Payments Interface (UPI) (BHIM -UPI)
(iii) Unified Payments Interface Quick Response Code (UPI QR Code) (BHIM-UPI QR Code)
Your payment will be credited to your American Express Card account within 1-2 business days subject to timely processing by your bank.
Enrol for Autopay and each month we will deduct the total amount due or minimum due (as specified in the enrolment form) from your nominated bank account via the National Payment Corporation Of India's National Automated Clearing House.
A. Online Enrolment
You can easily request for Autopay of your monthly Card bills through an online enrollment form.* Your enrolment will be complete in 5 business days.
B. Paper-based form
Choose the form to enrol for Autopay based on the type of American Express® Card you have: Charge Card - Autopay enrolment form or Credit Card - Autopay enrolment form. Your enrolment will be complete within 3-4 weeks.
To cancel your existing NACH click here.
Cancellation request may take 5-6 business days to be processed.
Payment for the already generated statement will still be auto-debited (unless already paid)
Corporate Cardmembers can enroll for Autopay from their Bank account and credit the Card Account with the total amount due in the monthly statement through the National Automated Clearing House (NACH) Debit option introduced by the National Payments Corporation of India(NPCI). Click here to download the form Corporate Card - Autopay enrolment form.
*Terms and Conditions apply
Please make the cheque/draft payable to "AEBC Card No. 37XX XXXXXX XXXXX". You’ll need to send your cheque/draft to American Express Banking Corp. Cyber City, Tower 'C', DLF Building No. 8, Sector 25, DLF City Phase II, Gurgaon-122002, Haryana.
It’s important to know that bill payments made via cheque will not be credited to your Card account until we receive confirmation of the funds from the bank.
Find the nearest Drop box location where you can drop your cheque or draft. Please do not drop cash payments in the drop box.
Please make the cheque/draft payable to "AEBC Card No. 37XX XXXXXX XXXXX". It’s important to know that bill payments made via cheque will not be credited to your Card account until we receive confirmation of the funds from the bank.
Check AMEX sticker on the SCB boxes before dropping the cheques.
Drop Box Locator
Drop your payment in one of our conveniently located
Simply select your city and area, to find the nearest drop box.
1. G N BARDOLOI ROAD, P B 114, AMBARI, GUWAHATI 781 001
(pin code: 781001)
Set up an alert to remind you when your payment is due, and pay off your account in an instant on the Amex App
Give us a missed call at 7043337788 to receive a link to download on your mobile phone.