Security and Fraud | Learn More | American Express India

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Welcome to the Help Centre

Security and fraud

Report your Card lost, stolen or damaged and learn how you are protected against fraud.

Frequently asked questions

Do I require documentation to set up a dispute?

How I will come to know that the dispute is resolved?

How can I dispute a charge?

How do I report a lost, stolen or damage Card?

How does SafeKey work?

Should I pursue with the merchant as well after raising a dispute with you?

What is the time interval for periodic updation of KYC?

What is the timeframe within which a charge can be disputed?

What should I do if I notice a fraud transaction on my Card?

Where do I contact American Express?

Will I be required to pay for the disputed charge?

Will I get an acknowledgement that my dispute/claim is taken?