Offers Programme Terms
Last Modified: 12 February 2026
These Amex Offers Programme Terms and Conditions (“Offers Programme Terms”) apply to your participation in the Amex Offers Programme. If you do not agree to be bound by these Offers Programme Terms, you should not participate in the Amex Offers Programme.
These Offer Programme Terms should be read together with the Terms and Conditions that apply to each Offer (“Offer Terms”). If the Offer Terms are inconsistent with the Offer Programme Terms, then the Offer Terms will apply. Use of your Eligible Card in the Amex Offers Programme is subject to your agreement with American Express governing your Eligible Card account (“Cardmember Agreement”).
A. Eligibility
B. How the Amex Offers Programme Works
C. Privacy and Security
D. Fraud/Gaming
E. No Amendment of Existing Terms and Conditions
F. Governing Law
G. Changes to These Offer Programme Terms
A. Eligibility
Unless otherwise disclosed in the Offer Terms, the following Cards may be eligible to participate in the Amex Offers Programme (each an “Eligible Card”):
- U.K. Consumer Cards issued by American Express;
- U.K. Business Cards issued by American Express;
Supplementary Cardmembers may also be eligible to participate in the Amex Offers Programme, however any credits will be applied to the Basic Cardmembers account.
The following Cards are not eligible to participate in the Amex Offers Programme:
- American Express Corporate Cards; and
- American Express Gift Cards and Prepaid Cards.
All Cardmembers who have an Eligible Card may be eligible to participate in the Amex Offers Programme. We may consider a number of factors in determining your eligibility to participate in the Amex Offers Programme. You may not be eligible to participate in the Amex Offers Programme if we, in our sole discretion, determine that you have previously engaged in abuse, misuse or gaming of the Amex Offers Programme, or any other American Express programme.
Your Eligible Card account must not be in default to participate in the Amex Offers Programme.
B. How the Amex Offers Programme Works
Enrolment and Redemption
Cardmembers who have an Eligible Card must redeem an Amex Offer by first saving the Offer to their Eligible Card in their online account or in the American Express App and then using their enroled Card to pay. Offers are non-transferable between Cards.
Saving Offer to Card. To redeem an Offer, you must first save the Offer to your Eligible Card on the Amex Offers page when logged into your account. You will not be eligible to receive the Offer if you did not first save the Offer to the Card prior to making the relevant purchase.
Qualifying Purchase. Each Offer requires you to make the minimum purchase to be eligible to receive the Offer. Purchases that satisfy all requirements specified in these Offer Programme Terms and the Offer Terms are referred to as “Qualifying Purchases.” You must make a Qualifying Purchases(s) before 11:59pm Greenwich Mean Time (“GMT”) on the date of the Offer expiration, or 12:59am British Summer Time ("BST") one day after the Offer expiration, as applicable, and comply with the applicable Offer Terms.
If American Express does not receive information that identifies a transaction as a Qualifying Purchase, the transaction will not qualify for the Offer. For example, some transactions may not be identified as a Qualifying Purchase(s) if they are made using certain third parties, such as "payment facilitators", resellers, delivery services, or other intermediaries. A payment facilitator is an intermediary that accepts payments on behalf of the merchant or the seller of the goods/services. Payment facilitators can include some online payment platforms/marketplaces, and entities that provide certain card acceptance products (such as mobile card readers) to sellers of goods/services.
Foreign Currency Transactions and Conversions. You may also benefit from Offers while travelling. Qualifying Purchases must total the minimum required spend for the Offer in GBP following conversion of a foreign currency. Foreign currency conversion fees and charges will not contribute to a Qualifying Purchase. If you make a Qualifying Purchase in a foreign currency, the applicable Statement Credit will be credited in GBP. Should the amount charged not meet the spend threshold due to a fluctuation in the exchange rate, your Qualifying Purchase may not be eligible.
Issuance of Statement Credits or Rewards. In accordance with the Offer Terms, Offers may be redeemable for
- Statement Credits; or
- Rewards (e.g., Membership Rewards®, airline or hotel points etc.) (collectively, “Rewards”).
If you are eligible for a Statement Credit or Rewards in accordance with the relevant Offer Terms, unless otherwise disclosed in the Offer Terms, the Statement Credit or Rewards will appear on your statement for your Eligible Card within thirty (30) days from the date you made a Qualifying Purchase, but in some instances could take longer. That is provided we receive timely information about your Qualifying Purchase from the merchant by the Offer end date. For example, American Express may not receive information about the Qualifying Purchase from a merchant until all items and/or services from your purchase have been shipped and/or provided by the merchant.
Statement Credits or Rewards may be reversed if the Qualifying Purchase is returned and/or cancelled. Your Eligible Card account must be active and not overdue or otherwise restricted at the time the Statement Credits or Rewards are issued in order to remain eligible.
For Statement Credits, if the Qualifying Purchase is subject to fees in accordance with your Cardmember Agreement (such as interest charges), such charges may accrue on the total amount of the Qualifying Purchase prior to the application of any Statement Credit and accrue from the date such purchase was made (i.e. without any savings from the Offer being applied). You will be responsible for paying any amounts due pursuant to the terms of your Cardmember Agreement.
For Membership Rewards points, any additional points you receive through an Offer are in addition to the points you would normally receive for purchases charged to your Card. Terms and conditions of the Membership Rewards programme apply. To learn more, go to www.americanexpress.com/en-gb/benefits/rewards/membership-rewards/
Offer Availability. Enrolment in Offers may be limited. Unless otherwise disclosed in the Offer Terms, Offers will be available until the first to occur (i) enrolment limits are met or (ii) 11:59pm GMT on the date of the Offer expiration, or 12:59am BST one day after the Offer expiration, as applicable. Amex Offers are available for varying and limited periods of time, are dynamic and personalised, and Offers may vary for each Cardmember with an Eligible Card. If you navigate away from the Amex Offers page, you may see different Offers when you return. American Express reserves the right to modify or revoke an Offer at any time.
Merchants. The purchase of products or services from a merchant in connection with the Amex Offers Programme is governed by and subject to the applicable merchant's policies (including privacy policies), terms and conditions, including but not limited to the applicable return, exchange, and shipping policies. We are not agents of merchants and operate independently from them. American Express assumes no responsibility and shall not be liable for any content, product and/or services on the merchant’s platforms (including but not limited to the quality, merchantability or fitness of such products or services or that such content, product and/or services does not breach any laws or regulations).
Use of your personal information in connection with the Amex Offers Programme is governed by our Cardmember Privacy Statement, available at www.americanexpress.com/en-gb/company/legal/privacy-centre/online-privacy-statement/. Specifically, American Express uses Personal Information such as your name, email address, Account number and transaction information to confirm your eligibility for participation in the Amex Offers Programme, to track your spend and to provide you Offers and products through the Amex Offers Programme. American Express also uses information you provide through the Amex Offers Programme regarding your location to provide you with relevant Offers.
When you enrol in the Programme, American Express assigns you a unique identifier (which does not contain your Card account number) that serves to identify you to the Amex Offers Programme as a customer possessing an enroled Card. The unique identifier is used to facilitate the process of presenting Offers, registering/enroling you in Offers and servicing relating to Offers (including enabling the Amex Offers Programme to know which Offers you’ve added to your Card).
By saving an Offer to a Card, you agree that American Express may send you communications about the Offer.
By enroling and making a Qualifying Purchase, you acknowledge that to enable you to redeem the Offer, American Express may share certain transaction data and the first digits of your Account number with the merchant to reconcile and assess the Offer. For more information about how we share your information with the merchant, please review our Cardmember Privacy Statement.
You agree to immediately notify American Express if you suspect fraudulent or abusive activity in connection with your participation in the Amex Offers Programme. If American Express suspects fraudulent or abusive activity, you will cooperate with American Express and use any fraud prevention or other measures American Express prescribes. Your failure to cooperate or to use such measures will result in your liability for all fraudulent usage or abusive activity associated with your equipment and the Eligible Card you used to participate in the Amex Offers Programme.
American Express reserves the right, at its sole discretion, to disqualify your participation in the Amex Offers Programme, if you are suspected of tampering with any aspect of the Amex Offers Programme, or any other programme made available by American Express, or that American Express believes to be acting in an improper or disruptive manner, and to seek damages from any such person to the fullest extent permitted by law.
American Express reserves the right to suspend or cancel any Offer or the Amex Offers Programme, your participation in the Amex Offers Programme and/or reverse any Statement Credits or Rewards that have been awarded if any fraud, gaming by users, technical failures or similar circumstances impair the integrity or proper functioning of such Offer or the Amex Offers Programme, the registration/enrolment process, or a transaction which results, or is reasonably likely to result, in any unforeseen or unpredicted loss or damage arising from your participation in the Amex Offers Programme.
If we send you a replacement Card following any fraudulent activity on your Card, and if the Offer is still available, you may need to save the Offer again to your replacement Card for you to be enroled.
E. No Amendment of Existing Terms and Conditions
If your Eligible Card is issued by American Express, these Offer Programme Terms and the Offer Terms do not amend, change or replace any other notices or information that you may receive in connection with your Eligible Card account including, without limitation, any information provided to you on your periodic statement or your Cardmember Agreement. In case of any conflict between these Offer Programme Terms and your Cardmember Agreement, the terms and conditions of your Cardmember Agreement with American Express governing your Eligible Card account shall prevail.
G. Changes to These Offer Programme Terms
American Express reserves the right to change or modify these Offer Programme Terms from time to time by posting such modified version on this website. Upon modification, American Express will update the date indicated after “Last Modified” at the beginning of these Offer Programme Terms. If you do not agree with the current or a modified version of these Offer Programme Terms, you must not participate in the Amex Offers Programme. Your participation in the Amex Offers Programme following these changes means you accept the revised Offers Programme Terms.
If you have any questions regarding the Amex Offers Programme, please contact customer service by logging in to your American Express account and using “Live Chat", contacting us via the Amex App or by calling the number on the back of your Card. American Express will then take the appropriate steps to resolve your request within a reasonable timeframe.
The Offer is provided by American Express Services Europe Limited (Registered Office: Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX, United Kingdom. Registered in England and Wales with Company Number 1833139.)