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Guidance for Managing Deceased Accounts

We can help


The information on this page will guide you through the necessary steps for handling an account when a Card Member passes away. We are committed to providing you with supportive, timely and professional service. Please know there are a few formalities that will need to be completed after the bereavement. If you are the Executor of the Estate, or are authorized to discuss the account, please contact us at 1-800-266-7064 so we can work together to finalize the account. We are available to assist you Monday through Friday from 8:00 am to 10:00 pm EST. 


Be advised, as a family member or third party handling the affairs of the decedent, you are not personally responsible to pay this debt.