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Manage Disputes Online

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All Support Center articles refer to the new Disputes experience. If you are seeing a different view of Disputes, please use this User Guide for support.

Articles

Why Manage Disputes Online? >

Getting Started: Logging in and Enrolling in Disputes >

Navigating to Disputes >

How to Use the Disputes Summary Table >

Managing a Dispute Case >

Reviewing Closed Disputes >

Responding to a Dispute: Disagreeing with a Card Member's Claim with an Option to Provide a Partial Refund >

Responding to a Dispute: Agreeing with the Card Member's Claim and Issuing a Full Refund >

Searching for Disputes >

Adding Documents to a Case >

Explore More Topics

Manage Payments Online >

Manage my Account >

Registering for an Online Account >

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