Other Accounts and Payments
Tools and Support
Business Credit Cards
Personal Checking and Loans
Personal Financial Management
Other Travel Services
Benefits and Offers
Checking & Payment Products
All Support Center articles refer to the new Disputes experience. If you are seeing a different view of Disputes, please use this User Guide for support.
Why Manage Disputes Online? >
Getting Started: Logging in and Enrolling in Disputes >
Navigating to Disputes >
How to Use the Disputes Summary Table >
Managing a Dispute Case >
Reviewing Closed Disputes >
Responding to a Dispute: Disagreeing with a Card Member's Claim with an Option to Provide a Partial Refund >
Responding to a Dispute: Agreeing with the Card Member's Claim and Issuing a Full Refund >
Searching for Disputes >
Adding Documents to a Case >
Manage Payments Online >
Manage my Account >
Registering for an Online Account >
Click the 'Chat' button once you login to your merchant account to chat with a member of our service team.
Mon-Fri, 8:00am - 6:30pm ET
Send us email securely once you login regarding questions about the website or to request updates to your Merchant Account.
Our Merchant customer care representatives will assist you Mon-Fri, 8:00am to 8:00pm, ET.