Registering for a New Merchant Account:

Creating Your Profile

First, you will be asked to provide your email address that you will use to log in to your Merchant Account.

Screenshot of registration page

Once you submit your email address, you'll need to start creating your Online Merchant Profile.


You'll need to fill out the following information:

  • Merchant Number or Access Code
    • Your Merchant Number can be found at the top right corner of your monthly paper statements
    • Your Access Code can be found at the top right corner of your email statement
  • First and Last Name
  • User Role 
    • You'll need to select from the dropdown menu of options 
Screenshot of User Role options

Please note that the User Role you select will have no impact on your site access.


Next, you will need to create a User ID which:

  • Must contain 5-20 characters
  • Include at least one letter
  • No spaces
  • No special characters

You'll then create a password, which:

  • Must contain 8 to 20 characters
  • Only use the following special characters: %, &, _, ?, #, -
  • Should contain at least 1 letter
  • No spaces
  • Should contain at least 1 digit
  • Must be different from your user ID

For password recovery purposes, you'll need to select and provide an answer to a security question of your choosing from the dropdown menu. You can also provide password recovery through your phone as desired.


To create your profile, be sure to check the box to agree to the Merchant Site Terms of Use.

Screenshot of Terms of Use section

Contact Us

Live Chat


Click the 'Chat' button once you login to your merchant account to chat with a member of our service team.

Mon-Fri, 8:00am - 6:30pm ET

Email Us 


Send us email securely once you login regarding questions about the website or to request updates to your Merchant Account.

Call Us 



Our Merchant customer care representatives will assist you Mon-Fri, 8:00am to 8:00pm, ET.