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CUSTOMER RELATIONS PROCESS - Request for Resolution
Instructions:
1. Please launch and print the document.
Note: To download this document, you must have Adobe® Acrobat® Reader® 4.0 or higher (excluding 6.0) installed on your computer.
2. Complete the form with the details requested.
3. Fax or mail the completed form along with copies of any other supporting documentation related to your request, such as receipts or monthly statements, to:
American Express Customer Relations
4315 South 2700 West
Salt Lake City, UT 84184-0440
USA
Note: Keep your original submission for your personal records.