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Card Assistance Abroad

Travel well, travel safely

It makes a world of difference knowing American Express helps keep you and your Card safe and secure abroad with American Express® Card assistance. Wherever you go, we're with you all the way.

Global Card Protection

Leave your worries at home when you travel. You don’t need to tell us when you’re going abroad. Our intelligent security systems monitor your Card use for anything unusual, no matter where you are. If we spot something unusual, we'll notify you immediately to help protect you from fraud.

Card Security

mobile wallet security

Emergency Card Replacement

Has your Card been lost or stolen abroad? You’ll receive a replacement Card, usually within two business days.¹ If you’ve added your Card to a mobile wallet such as Apple Pay, Google Pay or Samsung Pay, your new Card will be instantly updated in your wallet with no action needed from you.

If you’re overseas call us at 1-336-393-1111 (collect) or live chat with us here.

Global Assist® Hotline²

Whenever you travel more than 100 miles from home, you may be eligible for 24/7 emergency assistance and coordination services, including medical, legal, and passport referrals, emergency cash wires, and missing luggage assistance. Card Members may be responsible for the costs charged by third-party service providers.

global assist

Related Pages

Mobile Wallet Security

Your American Express® Card, linked to a mobile wallet, is the go-to Card when you’re out and about. With multiple layers of protection, you have never been more safe or secure.

Account and Fraud Alerts

Be the first to know if we spot anything odd or unusual on your account, thanks to our account and fraud alerts. Find out here how we keep you up to date.

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_{1 Card delivery time frames may vary dependent on location, and charges may apply.}

_{2 For full Terms and Conditions, see www.americanexpress.com/GAterms.}