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Mobile Wallet Security

 

 

 

Tap to pay using mobile wallets

 

Make secure purchases by linking your American Express® Card to Apple Pay, Samsung Pay or Google Pay as part of your mobile wallet, and you're good to go. With multiple layers of protection, we've got your back, every step of the way.

Mobile wallet payment technology has never been safer

amex authentication

 

 

 

 

 

 

1. Secure device

 

Use biometric authentication (like a fingerprint or face recognition) or a secure PIN to help ensure no one can pay on your device without your authorization.

 

 

 

 

 

2. Hidden details

 

Your Card details are never stored on your device. 

Hidden Details
Amex Authentication

 

 

 

 

 

 

3. Amex authentication

 

Every contactless mobile payment is authorized by us, and only us.

 

 

 

 

4. Fraud protection and alerts

 

Our fraud protection systems work in the background checking your purchase against your previous buying patterns and numerous other patterns, looking for irregularities that might signal fraud. Our alerts let you know instantly if we spot anything odd or unusual on your account.   

Fraud Protection & Alerts

 

 

Lost or stolen Card?

 

If your device has been set up to make mobile payments, you don’t need to wait for a new Card to arrive. We simply update your mobile wallet, with no action required from you, so you can start using mobile payments again right away. 

 

 

 

 

Lost or stolen device? 

 

If your mobile device is lost or stolen, you can set up payments from your account on another phone or tablet. For added safety, your data is never stored on the device, plus you can contact Apple, Samsung and Android to wipe your device remotely to remove all your details. And remember to leverage your device's biometric authentication (fingerprint or face recognition) to help prevent your device from being opened without you.

 Related Pages

Mobile Wallets 

 

No wallet? No problem. Pay in seconds using your mobile wallet with a touch of your phone, in transit and everywhere in-between. It’s simple, fast and secure. 

 

Learn more

 

Account and Fraud Alerts

 

Be the first to know if we spot anything odd or unusual on your account, thanks to our account and fraud alerts. Find out here how we keep you up to date. 

 

Learn more