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Four essential
steps to get your
Corporate Card up
and running.



Unlock the benefits and features of your Corporate Card in four simple steps.
Each step is explained in detail below.

Four steps to unlock the benefits
 1st step

Activate your Card and register for an Online
Services Account

If you have already been using your Card to make purchases, then it’s likely that you’ve completed
Card activation and registered for an Online Services Account1. An Online Services Account lets you:

View your transactions

Track your Membership Rewards®1
points balance (if eligible and enrolled)

Turn on Card alerts for balance
updates and payment reminders

Make payments on your Account

(if required).

Enrol in paperless statements2

Don’t have an Online Services Account yet?

 2nd step

Enrol in your Membership benefits


Membership Rewards

If your company has chosen to participate in the Membership Rewards program2, you may need to
enrol your Card in order to start earning points on its spend.

If you are a Qantas Corporate Card Member, you may also need to enrol in the Qantas Business Rewards program.

To enrol in the Membership
Rewards program:

Call 1300 362 639
7.30am-7pm (AEST),
Monday to Friday

To enrol in the Qantas Business
Rewards program:

Call 1300 362 639
7.30am-7pm (AEST),
Monday to Friday

Platinum Card benefits

If you’re a Platinum Card Member, enrolment in the Membership Rewards program is complimentary. Qantas Corporate Platinum Card Members will also receive complimentary enrolment in the Qantas Business Rewards program.

However, you are still required to enrol in your Platinum benefits. This includes your premium hotel perks, digital Australian Financial Review subscription, and more.


3rd step

Download the Amex App

The American Express Mobile App4 is a convenient way to view your transactions, track your Membership Rewards points balance (if enrolled)2, set up Card alerts, and access support via Live Chat.

 4th step

Link your Card to your mobile wallet

 An American Express Corporate Card getting linked to mobile wallet

Mobile payments are a simple and secure way to make payments on your Card using your phone’s mobile wallet (Apple Pay, Google Pay, or Samsung Pay)5.

For detailed steps on how to link your Card, click the button below.

Other important information

A Corporate Card Member paying her bill

Paying your bill

As your Corporate Card is a Charge Card, your Account needs to be settled in full each month or late payment charges will apply. Please check with your Program Administrator if this will be your responsibility.


A Card Member requesting an emergency Card replacement

Emergency Card Replacement

If your Corporate Card is lost or stolen, please report it immediately on 1300 558 891 or visit a local American Express Travel Service Office if you are overseas6. You will be issued with a replacement Card, usually within 24 hours and at no cost.

Employees discussing their Card Terms and Conditions

Your Card Terms and Conditions

Depending on the Corporate Card you hold and the rewards program you’re enrolled in, different Terms and Conditions will apply. Be sure to familiarise yourself with them.



Have a question?
Find the answer you’re looking for in our Frequently Asked Questions.

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