Pay your bill

An overview of the payment options
available to you.

 

 

 

 

Pay your bill

An overview of the
payment options available to you.

 

 

Whether you’re a Corporate Card Member looking to personally pay your bill or a
Program Administrator looking to settle your company’s Account, this information will
help smooth the process.

Remember, as Corporate Cards are Charge Cards, the Account will need to be settled
in full each month or late payment charges will apply.

There are two types of billing

Before continuing, it’s important to identify which of the below applies to your company and its program policy.

 

Central Billing

With Central Billing, Card Member statements
are billed directly to the company, who settles
these on behalf of the Card Member.

 

Individual Billing

With Individual Billing, statements are billed
directly to individual Card Members who must
personally settle these.

 

If you’re a Card Member and are unsure about which of the above options applies to you,
contact your company’s Program Administrator.

 

Ways to settle your company’s Account

Online via Direct Debit

Set up an automatic payment to avoid missing statement due dates. To do this, complete a Direct Debit Request form and post it to the address outlined on it. Funds will then be debited from the nominated bank account according to the schedule of payments selected.

Keep in mind that Direct Debit can take up to 25 days to be activated.

Electronic Funds Transfer (EFT)

EFT lets you electronically transfer funds from a bank account to an American Express Card. You’ll need to include your 15-digit Card Account number as payment reference e.g. 37** ****** *****.

Pay to:

BANK: Westpac Banking Corporation, Sydney Branch
Account Name: American Express Australia Limited
BSB Number: 032 000
Account Number: 372 409
SWIFT Code: WPACAU2S

Required if paying from an overseas bank account. Society for Worldwide Interbank Financial Telecommunication (SWIFT) payments have up to a seven-day clearance timeframe, and may be subject to fees by your bank.

When paying your Corporate Card statements, please pay particular attention to the country that your Account is set up in, as American Express has separate bank Accounts designated for particular countries.

 

Expense claims

Once a Card Member’s expense claim is received, simply reimburse it in accordance with your company’s internal policies.

For more information, please download the Corporate Remittance Guide.

Ways to settle your Card Account

Pay Bill Online (PBOL)

Register for PBOL via your Online Services Account to set up a one-time payment. When doing this, you’ll have the option to pay the minimum amount due, statement balance, total balance or another amount.

The American Express Mobile App

Download the Amex App to make payments on your Account wherever you are. You’ll also have the option to use your Membership Rewards® points balance (if eligible) to pay off your eligible purchases.1

Pay by Phone – Interactive Voice Response (IVR)

IVR Payments can be made by calling the number on the back of your American Express Card and following the prompts. You’ll need to have your 15-digit Card Account number as payment reference e.g. 37** ****** *****.

BPAY

Pay your bill directly from your bank account with BPAY. You’ll need to have our BPAY Biller Code (5082) and your 15-digit Card Account number as payment reference e.g. 37** ****** *****.

Keep in mind that BPAY payments will take three business days to clear.

Online via Direct Debit

Set up an automatic payment to avoid missing your due date. To do this, complete a Direct Debit Request form and post it to the address outlined on it. Funds will then be debited from your nominated bank account according to the schedule of payments selected.

Keep in mind that Direct Debit can take up to 25 days to be activated.

Electronic Funds Transfer (EFT)

EFT lets you electronically transfer funds from your bank account to your American Express Card. You’ll need to include your 15-digit Card Account number as payment reference e.g. 37** ****** *****.

Pay to:

BANK: Westpac Banking Corporation, Sydney Branch
Account Name: American Express Australia Limited
BSB Number: 032 000
Account Number: 372 409
SWIFT Code: WPACAU2S

Required if paying from an overseas bank account. Society for Worldwide Interbank Financial Telecommunication (SWIFT) payments have up to a seven-day clearance timeframe, and may be subject to fees by your bank.

When paying your Corporate Card statements, please pay particular attention to the country that your Account is set up in, as American Express has separate bank Accounts designated for particular countries.

Expense claim

In order to trigger your company to pay American Express on your behalf, you’ll need to lodge and expense claim in these steps:

  1. Contact your company’s Program Administrator to find out your statement billing cycle.
  2. Download your statement as soon as you’re notified that it’s ready.
  3. Review your statement transactions.
  4. Submit your expense report in accordance with your company’s policy.
  5. Ensure your line manager approves your expenses before your company’s cut-off date for payments.

For more information, please download the Corporate Remittance Guide.

  Have a question?
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