Make the Most of Apple Pay

Payments made easy

Using Apple Pay

Apple Pay^® is a no-stress secure way to pay with your American Express^® Card. Load your Card to the Apple Pay app on your iPhone^® to make effortless transactions in-store, in-apps, or on websites.

High-value purchases

Use mobile payments for large or small purchases. Pay by following the prompts on your device and Card reader.

Worry-free shopping

Make secure transactions with four layers of fraud protection. We've got your back, every step of the way.

Life should be rewarding

Continue to earn rewards when you make payments using your American Express Card with Apple Pay.

Use the Amex App to set up Apple Pay

Set up Apple Pay on your Apple device in as easy as 3 simple steps.

Set up via Amex App - Step 1 - Screen print of an Apple device

Go to the Account tab & select Apple Pay.

Set up via Amex App - Step 2 - Screen print of an Apple device

Select the Card you want to add, verify it, and follow the prompts.

Set up via Amex App - Step 3 - Screen print of an Apple device

Set it as your default Card in wallet.

How to set up Apple Pay via your Wallet

Three simple steps to set up Apple Pay on your Apple device.

Set up via Wallet - Step 1 - Screen print of an Apple device with Explorer Card on it.

Open the Wallet app on your Apple device and tap the '+' sign to add your American Express Card.

Set up via Wallet - Step 2 - Screen print of an Apple device with Explorer Card on it.

For security purposes, we may ask you to enter a One-Time Password to confirm your identity. Please follow the on-screen instructions.

Set up via Wallet - Step 3 - Screen print of an Apple device with Explorer Card on it.

And you're done - it's that simple.

Easy payments with Apple Pay

Follow these simple steps to use Apple Pay at any place that welcomes American Express contactless payments; in-store or in-app. You can now easily close off any business deals, pay for your groceries, or a new pair of trainers with your Apple Pay.

In-store purchases

A man making payment using his smartphone by holding it up to a contactless reader.

Hold your phone up to a contactless reader (there’s no need to wake your phone or open the app).

Making payment using smartphone by holding it up to a contactless reader at a cafe.

To pay with Face ID^®, just double-click the side button on your iPhone, glance at your screen to authenticate the payment, then hold it near the reader. With Touch ID^®, hold your iPhone^® near the reader with your finger on Touch ID button.

A lady smiling looking at her smartphone screen.

Wait for your payment to be authorised – you’ll feel a vibration or hear a beep.

A lady and a kid on her lap checking the laptop.

Online purchases in-app or web

No more typing in your Card details when using your American Express Card on Apple Pay for making online payments on supported apps or websites. Apple Pay uses device specific numbers and unique transaction codes to help keep your Card number hidden from merchants so it is secure, easy and fast.

On the go?

Step out the door with just your phone. You can use Apple Pay on eligible bus, train, metro, light rail, or ferry services across the Opal and Translink network. Simply tap your Card or mobile device on the reader as you enter and as you get off to enjoy Opal benefits plus American Express rewards.

Learn More

Mobile Wallet Security

Make easy cashless transactions that are safe and secure by using Apple Pay. Pay on the go and be in absolute control by authorising each payment you make.

A lady holding Amex Card enters Card details on her device.

You authorise each payment.

Whether it's a passcode, biometric recognition (face, iris or fingerprint scan), or a secure tap without unlocking your phone, you're in control.

A lady with a smartphone talking to her friend sitting on a couch.

Encrypted details.

Your Card details aren't saved to your device to help protect transactions from fraud. Instead, your device is given a unique token that's then sent to the merchant.

A lady looking at her smartphone for notifications.

Instant fraud alerts.

Our intelligent security systems send you instant alerts regarding odd or unusual activities detected in your account

To learn more about Mobile Wallet Security Click here

Frequently Asked Questions

How do I authorise a transaction?
Your unique Touch ID or Face ID uses biometric technology to protect your Card. Every time you make a purchase, you’ll need to authorise the payment via Touch ID or Face ID. If you don’t have Touch ID or Face ID enabled for your device, you can elect to use your passcode instead.
Do not let anyone else, including family members, have their Touch ID or Face ID registered to your device while your Card is registered in Apple Pay.
What Card number is used?
Instead of using your Card number, Apple Pay assigns you an encrypted, unique Device Account Number. When you make a purchase, this number, along with a transaction-specific code, is used to process your payment – meaning merchants will never see your details.
Do I need to use a PIN with Apple Pay?
Nope! Not even for transactions over $200. There’s no need to open an app either. Simply double click your side button on iPhone or Apple Watch and hold it near the contactless reader, or for Touch ID, hold your locked iPhone with your finger on Touch ID near the contactless reader.

Additional FAQs

Apple, the Apple logo, iPhone and iPad^® are trademarks of Apple Inc., registered in the US and other countries. Apple Pay, Face ID and Touch ID are trademarks of Apple Inc. Apple Pay is not available in all markets.

Features are subjected to change. Some features, applications and services may not be available in all regions or all languages. Some features require specific hardware and software.

Apple Pay - Apple(AU)

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