American Express Service and Security

 

You won’t just get the backing of fraud and purchase protection; you’ll also have on-hand support for things like emergency Card replacement.

See how your Card Membership gives you more service and security with every transaction

Card Fraud Protection and Alerts
Card Fraud Protection and Alerts
Use your Card with confidence the world over. Our Intelligent Security Systems, Secure Payment process and Fraud Protection Guarantee help keep you safe and secure.
SafeKey Protection
SafeKey Protection
Cutting-edge secure technology adds extra levels of security to protect you against online fraud.
Shopping Protection
Shopping Protection
Don't be left out of pocket when shopping with your American Express® Card. Find out how our 90-day Purchase and Refund Protection works.
Prevent Phishing
Prevent Phishing
A range of simple and effective ways to protect yourself from phishing, and what to do if you think an email relating to American Express is fraudulent.
Chip & Pin and Contactless Cards
Chip & Pin and Contactless Cards
Your Card comes with built-in security features and flexibility – protecting you against fraud while giving you the convenience of Contactless payments.
Travelling Abroad
Travelling Abroad
Travel with confidence, knowing your Card is protected anywhere in the world.

Mobile Payments & Mobile App

 

Make your payments even speedier with access to Apple Pay, Samsung Pay and Google Pay available to eligible Card Members. Plus, access to your Card benefits with a touch via the Amex App.


Emergency Card Replacement & Support

 

If your Card is lost or stolen, you can order a replacement to wherever you are in the world, 24/7.


Smartphone Screen Insurance

 

Accidently smashed your Smartphone screen? Here’s a lucky break.


Extended Warranty

 

Enjoy extended warranty to keep your purchases covered for longer.


Refund and Purchase Protection

 

Had a change of heart about a recent purchase? You may be able to get reimbursed.


Explore American Express Membership