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Customer Support Center

American Express has decided to decommission Foreign Exchange International Payments for the majority of customers by the end of 2023. If you have questions, please call 1300 554 884 (Mon-Fri, 8am-6pm) where a Customer Service Representative will be able to assist you.

FAQs

These FAQs may help you manage your FX International Payments account with American Express.

FAQs

Have a question? You might find the answer here. We cover everything from costs and foreign exchange rates to the FX International Payments platform itself.

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Existing members

Our Customer Service team is available daily from 8am to 6pm, Monday through Friday. 1300-554-884

Existing FX International Payments customers login here

This information has been prepared without taking into account your objectives, financial situation or needs. You should read the AccessLine Terms and Conditions and consider the appropriateness of Australian domestic payments using AccessLine in relation to your individual requirements. AccessLine is not available to individual consumers. To enrol in this service, your business will be required to complete an application, which is subject to review and approval by American Express. To use AccessLine, you must have an American Express Corporate Card or American Express Business Card that is registered to use the service. Terms, conditions, fees and charges apply.

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