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Customer Support Center

Welcome. Whether you’re looking for tailored payment solutions or want to make a one-off money transfer, American Express® FX International Payments offers you a convenient, secure and cost-effective solution for sending money overseas.

From the first travellers’ cheque, to the first credit card, American Express has been at the forefront of secure, global payments for the past 166 years and our dedication to innovation, security and superior customer service continues today. To learn more, take a look at the tools, tips and tutorials below.

View our beginners guide to setup your international payments online.

Getting Started

View our beginner’s guide to learn about setting up, making and managing your international payments online.

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See our step to step guide for managing international funds online.


Read our step-by-step guides to send and manage your online fund transfers with confidence.

View tutorials
Get all your questions from international payments to exchange rates answered here.


Have a question? You might find the answer here. We cover everything from costs and foreign exchange rates to the FX International Payments platform itself.

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Find out new tips and tools for managing your international payments.

Tips and Tools

Discover ways to help you streamline your international payments.

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Check latest updates on international trade and international payments.


Stay up to date on everything from Trade Agreements to new Digital Payment technologies.

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Contact us


Existing members


Our Customer Service team is available daily from 8am to 6pm, Monday through Friday. 1300-554-884



New members


New to American Express? Give us a call on 1300-885-749. Our Customer Service team is available daily from 8am to 6pm, Monday through Friday.