Cobalt Perks is a program that provides eligible Cobalt Cardmembers access to offers and events. Offers can be for either a statement credit or bonus Membership Rewards points on shopping, dining and more. For offers, simply register your Cobalt Card for the offers you want, then use your registered Cobalt Card to make qualifying purchases during the offer period. You could earn either a statement credit or bonus Membership Rewards^® points, as applicable. For events, purchase a package with the promotional code you receive by email within the purchase window.

Although not mandatory, the easiest way to ensure you’re aware of upcoming offers is to provide us with your email. You can review your communication preferences and opt-in to receive marketing notifications from American Express by clicking here and logging in. You can also see the Cobalt Perks for which you are eligible in your Online Services Account or in the Amex App. Some offers are only available to Basic American Express Cobalt Cardmembers who receive the offer by email. 

No, additional Cardmembers cannot enroll in Cobalt Perks at this time.

For questions about Cobalt Perks, you can call us at the number on the back of your Card to speak to one of our Customer Care Professionals.

In the event that you replace your registered Card through Amex Bank of Canada during the offer period, your participation in the offer will end and you will need to re-register for the offer.

If your Card Account is cancelled during the offer period, your participation in the offer will end and you will not receive the statement credit or bonus points, even if you met all the spend requirements.

If you make a qualifying purchase(s) as indicated in the offer terms:

Statement credit or bonus points will be applied to your registered Card Account within 90 days after the offer end date. If you don’t see the statement credit or bonus points (whichever is applicable) within these time periods, check to make sure you’ve done all of the following:

• Registered your eligible American Express Cobalt Card for the offer before making your purchase(s) at the merchant
• Made the purchase(s) with the same American Express Cobalt Card registered for the offer
• Met the purchase requirements (purchase amount or number of purchases) required in the offer terms to receive the offer
• Made your purchase(s) before the offer expired
• Made the purchase(s) at an eligible location (online, in-store, participating location, etc.)
• Have not returned or cancelled your purchase

If you have done all of the above and still don’t see the statement credit or bonus points (whichever is applicable) 90 days after the end of the offer period, please call the number on the back of your Card to speak to a Customer Care Professional.

If you make a purchase and return the merchandise, we reserve the right to reverse the statement credit or bonus points. If the statement credit or bonus points have been reversed and the offer has not expired, you can still take advantage of the offer if you make another qualifying purchase and meet the offer terms.

No. You must first register your eligible Cobalt Card and then make your qualifying purchase using the same Card to receive the statement credit or bonus points (as applicable).

If you missed a perk, don’t worry, new perks are right around the corner! Although not mandatory, the easiest way to make sure you don’t miss any great offers or events is to opt-in to marketing communications. Click here to opt-in to receive marketing notifications from American Express.