American Express US Online Recruitment Privacy Statement

Effective Date: 04/01/2014

At American Express, we are committed to safeguarding your privacy. This online privacy statement describes how the American Express Family of Companies may collect, use, share, and keep information about you during the employee recruitment and selection process.

This online privacy statement applies to American Express websites or other services which link to this statement. It does not apply to those websites, apps, or services that have their own online privacy statements such as the American Express website,, or the American Express Network website,

Since we may change this online privacy statement, we recommend that you check the current version available from time to time. If we make changes to this statement, we will update the “Effective Date” at the top of the page.

What is in this online privacy statement?

What information does this Online Privacy Statement cover?

What information do we collect online and how do we collect it?

How do we use the information we collect about you?

How do we share your information?

    How we treat your Personal Information

    How we handle Aggregated Information and De-identified Information

How do we keep and safeguard your information?


What information does this online privacy statement cover?

This online privacy statement describes how we (and our Service Providers) may collect, use, share, and keep information that we get about you online. We gather Online Information if you:

  • Visit or use our recruitment websites or applications; and
  • Receive or reply to electronic communications from us.

In this statement, we also explain how we may combine Online Information with Other Information we collect from you and others and how we then use the combined information.

What information do we collect online and how do we collect it?

Sometimes you give information directly to us (or to our Service Providers). For example, you might give us your name, email, mailing address, phone number, or date of birth when you:

  • register for job notifications;
  • create a profile by submitting your CV/resume; or
  • apply for a job.

We (and our Service Providers) collect information through Cookies and Similar Technologies. Most Cookies and Similar Technologies will only collect De-Identified Information such as how you arrive at our website or your general location. However, certain Cookies and Similar Technologies do collect Personal Information. For example, if you click Remember Me when you log in to our website, a cookie will store your username.

We (and our Service Providers) may collect information using Cookies and Similar Technologies about:

  • the device you use to browse our websites (for example, we may collect information about the operating system or the browser version and the type of computer or mobile device);
  • the IP Address and information related to that IP Address (such as domain information, your Internet provider and general geographic location);
  • browsing history on our website (such as what you search for, the pages you view, how long you stay, and how often you come back);
  • how you search for our website and from which websites you link to our website.

We (and our Service Providers) also collect information made publicly available through third-party platforms (such as social media sites), online databases or directories or other legitimately obtained information.

How do we use the information we collect about you?

We may use Online Information, together with Other Information we have and obtain about you, for the following purposes:

  • if you register for notifications,

  • o    to contact you with notifications and announcements about new jobs at American Express;

  • if you submit your resume,

  • o    to hold your resume and related Personal Information in accordance with our record retention schedule,
    o    to review your online applicant profile from time to time to consider you for relevant job opportunities at American Express;

  • to protect your information;

  • to conduct research and analysis, including to better understand our job applicants and website visitors; and

  • in other ways as required or permitted by law or with your consent.

How do we share your information?

Some Online Information is Personal Information.

How we treat your Personal Information

We do not share Personal Information with anyone except as described below. We may share Personal Information as required or as permitted by law, such as:

  • with regulatory authorities, courts, and governmental agencies to comply with legal orders, legal or regulatory requirements, and government requests;
  • with our Service Providers, regulatory authorities, and governmental agencies to detect and prevent fraud or criminal activity, and to protect the rights of American Express or others;
  • within the American Express Family of Companies;
  • with our Service Providers who perform services for us and help us operate our business (we require Service Providers to safeguard Personal Information and only use your Personal Information for the purposes we specify);
  • for specific services, when you have given your consent.

We may transfer Personal Information to companies within the American Express Family of Companies throughout the world, for example, to search for suitable positions or to process your application. Regardless of where we process your information, we still protect it in the manner described in this online privacy statement and according to the applicable laws.

How we handle Aggregated Information and De-Identified Information?

Aggregated Information or De-Identified Information does not identify you individually; it helps us to analyze patterns among groups of people. We may share Aggregated Information or De-Identified Information for the same reasons as we might share Personal Information.

How do we keep and safeguard your information?

We use administrative technical and physical security measures to protect your Personal Information. These measures include computer safeguards and secured files and facilities. We will keep your Online Information only as long as we must to process your application or inform you about future opportunities, unless we are required by law or regulation or for litigation and regulatory investigations to keep it.

What are your choices?

You will always have choices about how American Express uses your Personal Information. If you want to access, update or change your Personal Information, please contact:

Do you have questions about the online privacy statement or want to make a complaint?

If you have questions about our online privacy statement, please contact:


Aggregated Information-- data or information relating to multiple people that has been combined or aggregated. Aggregated Information includes information that we create or compile from various sources, including transactions or certain data from Cookies and Similar Technologies.

American Express (we, our, us)-- the American Express company as identified at the beginning of this online privacy statement.

American Express Family of Companies-- any affiliate and subsidiary of, and any company owned or controlled by, the American Express Company.

Cookies and Similar Technologies-- A cookie is a small data file that a website transfers to your computer's hard drive. We may send cookies when you visit our website or when you request or personalize information, or register for certain services. If you accept the cookies used on our website, you may give us access to information about your interests. We may use that information to personalize your experience. Similar technologies such as web beacons, pixels, gifs, and tags also do the same thing. We use the term Cookies and Similar Technologies in this statement to refer to all technologies that collect information in this way.

De-identified Information-- data or information used in a way that does not identify you to a third party. We often derive De-Identified Information from Personal Information. It includes information that we may collect from Cookies and Similar Technologies.

IP Address-- a number assigned to a device when connecting to the Internet.

Online Information-- data or information collected on American Express websites and applications as well as on websites and applications of third parties relating to topics about our business.

Other Information-- American Express internal information (for example, previous employment history) and other online and offline information.

Personal Information-- information that can identify a person, such as name, address, telephone number, and email address.

Service Providers-- any vendor, third party and/or company that performs business operations on our behalf, such as recruitment, printing, mailing, other communications services (email, direct mail, etc.), data processing, and servicing.