Contactless works through a short-range wireless technology. The card machine picks up a signal from your card when it’s very close to it. Normally, you can complete payments up to 350 kr without entering your PIN-code, but as part of a security measure you might be asked to enter your PIN-code to verify your purchase.
If you already have an American Express Corporate Card, your next renewal card will be contactless enabled.
To check if your card is contactless-enabled, look for the contactless symbol on its back or front.
Yes, our contactless cards use the same encryption technology as our chip and PIN cards.
We don’t recommend tapping your wallet or purse on the reader if you have more than one contactless card in it. Take out your chosen card, tap that to the reader instead and wait for the confirmation beep.
Your contactless card is also a chip and PIN card. You choose how you use your card!
Not all merchants accept contactless payments. Check that the card reader is enabled for American Express contactless payments by looking for the contactless symbol.
If it is but your card isn’t working, contact Customer Service and request a new card. You can still use your card with your PIN in the meantime.
You can use your contactless card abroad in most places provided they’re displaying the contactless symbol and American Express logos. The transaction limit for American Express contactless payments varies in each country, so sometimes you may be asked to enter your PIN for transactions over 350 DKK. If contactless doesn’t work abroad, you can still use your card’s chip and PIN.
Yes, your contactless purchases are eligible for EuroBonus points just like any other transaction.
All payments, including contactless payments, can take up to 48 hours to be processed and appear on your statement.
All merchants should offer you a receipt as usual.
When completing purchases over the contactless transaction limit of 350 DKK, you will be asked to enter your PIN. As part of a security measure to restrict unauthorised use of your card, you will occasionally be asked to enter your PIN to verify that you are still in the possession of the card.