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Corporate Cardmember Guide 


Enjoy the benefits and reliable service of American Express worldwide.

Your company has chosen the Corporate Card for your business (travel) expenses. With this card, you can enjoy the various benefits and reliable service of American Express® worldwide. And not only that – managing your business expenses is also a lot easier.


Please review provided information regarding your Corporate Card and in case further questions arise, contact our Customer Service

Corporate Green Card



American Express® Corporate Card


The American Express Corporate Card provides you with a flexible and safe payment method everywhere in the world, while supporting cost control and helping to deliver savings.

Corporate Card issuance

The Corporate Card is issued upon receiving the cardmember application form, completed and signed by you and by the company/ Programme Administrator.

The standard time for issuing and delivering the Corporate Card is 12 business days (counting from the date of receipt of the correctly completed application). If the card is not delivered within the standard time limit, please contact Customer Service. 


Activate your card

All cards - new, renewals and replacement cards - need to be activated. To activate your card, please sign the back of your card and contact our Customer Service.


Card validation

The standard validity period of the American Express Corporate Card is 4 years. The card expires on the last day of the month shown after the words ‘Valid Thru’. The systemautomatically generates a renewal card that should arrive no later than 2 weeks before the expiry date. If the new card does not reach you two
weeks before the expiry date of the currently used card, please contact Customer Service

Lost or stolen

If the card is lost or stolen, it is necessary to block it as soon as possible, by calling the American Express Customer Service Team operating 24/7. The card will be blocked immediately, and a replacement card will be issued.


Good to know:

  • Corporate Card previously reported lost or stolen cannot be re-opened. If a card should be found after reported lost or stolen, please destroy the card and await
  • replacement card.
  • PIN-code remains the same if card is renewed or replaced.

Online Portal 

Please register an account and login to (1) our Online Portal (2) your online account where you can access your transactions and monthly statements. Just remember to add any new cards you may receive to your existing user-ID.


Before you start, check out the Online Portal registration guide [pdf]


Express Cash – cash withdrawal from ATMs

With the company’s consent, it is possible to activate the Express Cash service – cash withdrawals from ATMs. 


Any questions?

If you have any questions, please contact the Corporate Card Programme Administrator - your American Express contact within your company or contact American Express Customer Service