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Understanding Pre-Existing Medical Conditions

What is a pre-existing medical condition?

A pre-existing medical condition is considered as a condition that has been diagnosed within five years of booking the trip or when the policy was purchased.

To be covered for medical conditions, you must declare them before you buy a policy where you will be asked to provide further details. Failure to provide complete and accurate information about all pre-existing medical conditions may lead to you not being covered correctly.

Which conditions need to be declared?

You would need to select "Yes" to declaring a condition if you've been diagnosed or treated for any of the following in the past five years:

  • Any circulatory condition, including stroke or high blood pressure; or
  • Any form of diabetes, cancer or brain tumour; or
  • Any heart related condition, including angina or heart attack; or
  • Any psychiatric or psychological condition, including anxiety, stress or depression.

Or if one of the following is applicable to a diagnosed medical condition in the last two years:

  • Stayed in hospital, had surgery, or seen a specialist or consultant
  • Been prescribed medication, whether taking it or not
  • Been under investigation or awaiting referral, treatment or results

You must provide information on all of your medical conditions, otherwise you may not be covered.

24/7 Emergency support when you need it

Our travel insurance includes access to 24/7 emergency assistance to help you if you need urgent treatment or support during your trip. This means you can get help arranging medical care, hospital treatment or repatriation whenever and wherever you need it.

For medical and other emergencies abroad you call the Chubb Assistance helpline +44 (0)20 3433 3818.

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Annual Multi-Trip

Planning multiple trips this year? Choose Annual Multi-Trip for coverage up to 90 days total per year.

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Single Trip

For weekends away or once-in-a-lifetime adventures we've got your back, our Single Trip policy covers you for a one-off trip up to 30 days.