American Express Travel Help Centre

How can we help?

Get in-the-know before you go. The Travel Help Centre has resources and information to help you plan a trip, learn about your travel benefits, manage an existing booking, and more. 

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Get up-to-date info on trending travel topics.


Visit the COVID-19 Hub to stay up to date on travel advisories, international entry requirements, airline and hotel cancellation policies, and the most recent expert advice.


Use Membership Rewards® points toward all or part of your qualified booking.


Log in to view your upcoming itineraries.




Explore the benefits of booking with American Express Travel.


Whether you’re planning a weekend getaway, or a month-long escape near or far, don't leave home without the essentials.

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View your itinerary, cancel a booking, or manage a trip yourself by logging in to
Manage My Bookings”.



Learn how to use Membership Rewards® points to pay for all or part of your booking.


Frequently Asked Questions

Chat With Us


You have the opportunity to connect with a member of our online travel support team via our 'Live Chat' function, when an agent is available. 

Click to Chat is serviced:Monday - Sunday from 08:00 - 20:00.  Please Log in using your User ID and Password.