Apply for the American Express® Card
We have American Express® Corporate Card program and Business Travel Account (BTA) that can help you manage the corporate T&E expenses for your organization.
To learn more about these solutions, contact us and an American Express representative will discuss your specific business needs and help determine the payment solution that is right for your company.
It may take up to15 working days to process your application, subject to the receipt of the duly signed application form and complete supporting documentation
NO. There is now no requirement of submitting two separate documents for proof of identity and proof of address. If any one of the officially valid documents (as listed below) submitted at the time of applying for a Corporate Card has both, identity and address of the person, there is no need for submitting any other documentary proof. For a list of valid and acceptable KYC documents please visit www.americanexpress.co.in/corporatekyc.
Time intervals for periodic updation of KYC for existing low/medium and high risk customers have been increased from 5/2 years to 10/8/2 years, respectively.
Report Lost, Stolen or Damaged Card
If you need to report your lost or stolen Card, call our 24 hour Card Member Help Line.
In case your card is damaged you may opt for Card replacement by using our online services. Simply log into your American Express Account Online and select the "Request Card replacement" option in the "Manage your account" section.
With online services you can:
Check your account balance
View/Download previous Card statements
Check & redeem your Membership Rewards points
Manage your account and use the self service options like:
- Access PIN management services to select or view your PIN New
- Request Card replacement
- Choose Your Card Alert Preference
- Dispute charge or fee
- Dispute Merchant transaction
- Change a Direct Debit Option
- Advise us of missing payments
- Statement delivery options
- Add a Card to your Online Services Account
- Remove a Card from your Online Services Account
- Additional dispute information
- Change Contact Details
- Change Email Address or Mobile Number for Card Alerts
- Change your password
- Customer Privacy Choice
To log in or register for online services click here
You can easily register for your Account anytime of the day or night, anywhere in the world. Registering for Online Services is free and fast - it only takes 3 simple steps. Please have your Card at hand when you register.
Step 1: Create a user ID and password
Step 2: Enter your Card number
Step 3: Provide security information
Click here to register for Online Services.
Yes, American Express® Mobile App is available for iPhone® and Android™ devices. You can make a payment, view recent transactions and more on move. There is no new registration needed - you simply log-in with your current username and password for your American Express Online Card Account.
Yes, you can request for a reprint of your previous Card statements, however a charge of Rs.100 plus applicable taxes per copy will be charged for paper statements older than 3 months. You can also view your duplicate statements by accessing your American Express account online. This is a free service which gives you access to official copies of your Statements. Simply log in to your American Express Account Online and click on Download PDF statements.
Rewards and Benefits
The Membership Rewards programme allows Cardmembers to earn Membership Rewards points. The points never expire, so Cardmembers can keep accumulating them to redeem for rewards at a later date.
Cardmembers can utilize their accrued Membership Rewards points for the following options:
Point transfer to air miles across international and domestic airlines, and Frequent Customer/Guest Programs with Hotel partners
Cover your Card charges with Membership Rewards points
Pay with points during the Safekey journey while making online payments
Pay with points at participating store via Point of Sale (‘POS’)
Pay with points while booking through Amex Travel Online
Click here to know more about American Express Membership Reward program
Yes, American Express Cards enable you to obtain cash billed to your Card account by enrolling in the Corporate Cash™ facility.
Corporate Cardmembers may use their Corporate Card to access cash advances and withdrawals from ATMs outside India as offered by us from time to time, subject to written authorization from your company. To download the form please click here
Once enrolled for the Express Cash facility, you can withdraw cash from the ATMs using the PIN provided by us. To change your PIN number, please contact us at the American Express Corporate Services Helpline phone numbers.
We will remove the amount under review from your required payment due so that you do not have to pay the disputed amount while under investigation.
Client can call the 24 hours Corporate Services Helpline numbers or submit to American Express in writing within 60 days of the date of statement. American Express would take reasonable steps to assist the Cardmember by providing information in relation to charges to the Card Account. If the Cardmember does not notify American Express of an error or omission in the statement within 60 days of the date of statement, the statement will be conclusively settled to be complete and correct except for any amount, which has been improperly credited to the account.
A written acknowledgement will be sent confirming the dispute is taken up with the merchant/ will advice any further documentation which is required from your end to address the claim.
We will ensure an end-to-end resolution is given once we have taken up the dispute. Still, if you desire, you may contact the merchant.
Yes. Certain disputes like-cancellation, paid by other means, refund promised by the merchant, merchandise returned, etc, require documented proof and therefore, kindly retain documented proof validating the same.
You cannot link your Personal American Express Card to your Corporate Card Account
You will be charged 3.5% of the transaction amount as a mark-up fee for foreign currency transactions.