Enjoy ocean views from every room.
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Rooms and suites feature feather beds, marble bathrooms, and balconies with views of the Caribbean Sea. Select suites offer outdoor whirlpool bathtubs, separate dining and living areas, and private terraces.
Casitas serves fresh seafood and fine wine by the water’s edge. Enjoy live jazz and a cocktail at The Club Grill. The D-Lounge offers a raw bar with fresh sushi and sashimi. Savor a delectable buffet and a la carte breakfast at El Café Mexicano. The Caribe Bar & Grill offers casual fare, including fresh salads and brick-oven pizza. Fantino blends the charm of the Mediterranean with formidable technique and exceptional refinement.
Visit the two expansive outdoor pools and an oceanfront whirlpool. The spa features aromatherapy showers, steam rooms, cold plunge pools, and relaxation gardens. The Mayan Sanctuary Ritual is an energetic cleansing ritual based on ancient Mayan healing tradition.
Snorkeling and scuba diving reveal vibrant coral formations teeming with tropical fish. Sailing, deep sea fishing and glass-bottom boat rides offer peeks at marine life. Explore the narrow twisting passageways of downtown Cancun’s open-air market, or venture to the nearby natural and archeological attractions and spend the day exploring the Mayan ruins of Tulum, Cobá, or Chichén-Itzá.
Retorno del Rey 36, Zona Hotelera. Cancún, Quintana Roo 77500 Mexico
Cancún International Airport.
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FINE HOTELS + RESORTS. Average NZ$950 value based on Fine Hotels + Resorts bookings in 2021 for stays of two nights. Actual value will vary based on property, room rate, upgrade availability and use of benefits. Certain room categories are not eligible for upgrade; call Platinum Travel for details. Special amenity and / or Experience Credit and Platinum benefits vary by property; call Platinum Travel for details. Experience credit[s] will be applied to eligible charges up to the amount of the Experience Credit. Advance reservations are recommended for certain Experience Credits. Valid only for new Fine Hotels + Resorts bookings made through Platinum Travel Service or American Express Travel Online. Available for New Zealand Platinum Charge Card Members only, and excludes Platinum Credit Card Members who are not also Platinum Charge Card Members. Payment must be made in full with an American Express Card in the New Zealand Platinum Card Member's name. Primary Card Member may be able to use Membership Rewards® points and /or Travel Credit on the American Express Travel website or on request through Platinum Travel Service as payment towards Fine Hotels + Resorts, if the selected hotel and room type provides you the option to prepay in advance. Platinum Card Member must travel on itinerary booked to be eligible for benefits described. Noon check-in and room upgrade are based on availability and are provided at check-in. Benefit restrictions vary by Fine Hotels + Resorts property and cannot be redeemed for cash, and may not be combined with other offers unless indicated. Benefits and additional Fine Hotels + Resorts promotions are only applied at checkout and expire at checkout. Participating Fine Hotels + Resorts properties and benefits are subject to change. Limit one benefit package per room, per stay. Three room limit per Card Member, per stay. Back-to-back stays booked by a single Card Member, Card Members staying in the same room or Card Members traveling in the same party within a 24-hour period at the same property are considered one stay and are ineligible for additional Fine Hotels + Resorts benefits (“Prohibited Action”). American Express and the Property reserve the right to modify or revoke Fine Hotels + Resorts benefits at any time without notice if we or they determine, in our or their sole discretion, that you may have engaged in a Prohibited Action, or have engaged in abuse, misuse, or gaming in connection with your Fine Hotels + Resorts benefits.
The Hotel Collection. Valid only for new The Hotel Collection (THC) bookings of two or more consecutive nights made through Platinum Travel service or American Express Travel Online. Available for: Consumer Platinum Card® Members and Consumer Gold Card Members. Booking must be made using an eligible American Express® Card in the eligible Cardmember’s name. Cardmember must travel on itinerary booked to be eligible for benefits described. Room upgrade is subject to availability and is provided at check-in; certain room categories are not eligible for upgrade. The type of experience credit or additional amenity (if applicable) varies by property; the experience credit will be applied to eligible charges up to USD$100. Advance reservations are recommended for certain experience credits. Benefit restrictions vary by property. Benefits are applied per room, per stay (with a three-room limit per stay). The Cardmember will receive the credit as a deduction from the final bill when checking out of the hotel; they receive $1 for each eligible dollar spent up to US$100. Eligible charges exclude charges for taxes, gratuities, fees and cost of the room. Additional exclusions based on specific hotel restrictions may also apply (including without limitation purchases within the hotels that are unaffiliated and/or owned by third parties) –see hotel front desk for details. Credit must be used in conjunction with initial stay and cannot be carried over to another stay. and is not redeemable for cash and expires at check-out. Back-to-back stays booked by a single Card Member, Card Members staying in the same room or Card Members traveling in the same party within a 24-hour period at the same property are considered one stay and are ineligible for additional THC benefits (“Prohibited Action”). American Express and the Property reserve the right to modify or revoke THC benefits at any time without notice if we or they determine, in our or their sole discretion, that you may have engaged in a Prohibited Action, or have engaged in abuse, misuse, or gaming in connection with your THC benefits. Benefits cannot be redeemed for cash and are not combinable with other offers unless indicated and expires at check-out. Benefits must be used during the stay booked. Any credits applicable are applied at check-out in USD or the local currency equivalent. Benefits, participating properties, and availability and amenities at those properties are subject to change.
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