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How does the American Express Personal Savings site protect my information?

American Express takes online security very seriously. Below are examples of the ways we protect your account:

SELF SELECTED USER ID AND PASSWORD

When you sign up for online banking, American Express will ask you to create your own User Name and Password. You will use these each time you access your Personal Savings account online. This confidential information is automatically encrypted during transmission using encryption technology. Additionally, we use multiple security measures to ensure account login activities are protected, to be used only by authorized users.

SECURE WEBSITE FOR SERVICING YOUR ACCOUNT

American Express uses 128-bit Secure Sockets layer (SSL) technology. This means that when you are on our secure website, the data transferred between you and American Express is encrypted. We also use strong encryption to protect all personal, identifiable information we house in our data systems. 

AUTOMATIC TIME-OUTS

For your safety, we automatically log you out after 10 minutes of inactivity. If this happens, we require that you to log in again, in order to re-access your account on personalsavings.americanexpress.com. A safeguard against leaving yourself vulnerable, this prevents you from accidentally staying logged in on a public device beyond that period of inactivity.

REMEMBER ME

For your convenience, certain American Express websites have the ability to remember your User Name on your computer.  Each time you visit that American Express site, your User Name (or a partially-masked version) will already be in the log in box. This will help confirm that you are on the genuine Personal Savings website. An imposter site typically would not know your User Name.

Note: Never use the "Remember Me" functionality on a public or shared computer. Take care in creating a unique password to access your account – and in safeguarding that password.

EMAIL CONFIRMATION OF PASSWORD CHANGE OR RECOVERY

American Express National Bank will send you an automatic email confirmation request when you try to recover your password. If you receive such an email, but you did not try recently to recover your password, call us immediately at 1-800-446-6307.

PHONE SECURITY QUESTION AND ANSWER

When you contact us for assistance, the Phone Security Question and Answer is one of several authentication measures we utilize to ensure we are conducting business with you and only you. If you would like to set up or change your existing Phone Security Question, simply call us at 1-800-446-6307.

 


 

More About Personal Savings

High Yield Savings Accounts (HYSAs)

Certificates of Deposit (CDs)

Trusts & Beneficiaries


 

Looking for something else?

About Personal Savings

What it is, how it works and everything in between.

High Yield Savings Accounts (HYSAs)

Certificates of Deposit (CDs)

Trusts & Beneficiaries

Understanding Your Account

Quick links to get you—and keep you—on the right track.

Opening an Account

Accessing and Managing Your Account

Transfers, Deposits & Withdrawals

Bookmarking & Shortcuts

Privacy & Protection

Your savings are safe with us. And so are you.

Account Security

Personal & FDIC

Terms & Conditions

 

Accounts offered by American

Express National Bank. Member FDIC. Each depositor is insured to at least $250,000.

Learn More from FDIC.gov

*The Annual Percentage Yield (APY) as advertised is accurate as of . Interest rate and APY are subject to change at any time without notice before and after a High Yield Savings Account is opened.

 

For a CD account, rates are subject to change at any time without notice before the account is opened. Your rate will be fixed on the business day‡ we receive your completed application, provided we receive your deposit within 30 days after your application is approved. After a CD is opened, additional deposits to the account are not permitted. Early CD withdrawals may be subject to significant penalties which could cause you to lose some of your principal. Please see the Deposit Account Agreement for additional terms and conditions and Truth-in-Savings disclosures.

 

**The national average APY is accurate as of November 23, 2020, as published in the FDIC's Weekly National Rates and Rate Caps; average rate used is for deposits under $100,000.

 

†You may make up to nine (9) withdrawals or transfers out of your High Yield Savings Account during a monthly statement cycle. Read More in FAQs.

 

‡For purposes of transferring funds, business days are Monday through Friday, excluding holidays. Transfers can be initiated 24/7 via the website or phone, but any transfers initiated after 7:00 PM Eastern Time or on non-business days will begin to be processed on the next business day.

 

♢Calculations are estimates of expected interest earned. Actual results may vary, based on various factors such as leap years, timing of deposits, rounding, and variation in interest rates. The first recurring deposit is assumed to begin in the second period after any initial deposit.