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American Express


Business Travel Account



‡Benefit Terms


24/7 Global Assist® Hotline


While Global Assist® Hotline coordination and assistance services are offered at no additional charge from American Express, Card Members are responsible for the costs charged by third-party service providers. For full Terms and Conditions, see


American Express @Work


Use of American Express @Work® is restricted to employees, contractors and/or agents that the Company, and its representatives designate for the sole purpose of performing online account queries and maintenance, including accessing and/or creating reports relating to the Company's American Express® Corporate Card programs. @Work is available to all companies with an American Express Corporate Card program. Enrollment is required. To enroll in @Work please contact your American Express Representative or call 1-888-800-8564.


* American Express @ Work® Program Alerts is a feature of American Express @ Work that is available to all American Express® Corporate Card clients. Use of American Express @ Work Program Alerts is optional and American Express does not charge a fee for its use.  To activate American Express @ Work Program Alerts, you must be an active user in the @ Work portal.  You may activate or change your alerts preferences at any time by visiting the Program Alert Settings page in the @ Work portal.


Business Travel Accident Insurance (BTAI)


Business Travel Accident Insurance: This information is a brief description of the important features of this insurance plan. It is not an insurance contract. Insurance benefits are underwritten by Federal Insurance Company. Coverage may not be available in all states or certain terms may be different where required by state law. Chubb NA is the U.S.-based operating division of the Chubb Group of Companies, headed by Chubb Ltd. (NYSE:CB) Insurance products and services are provided by Chubb Insurance underwriting companies and not by the parent company itself.  This insurance is provided to American Express Corporate Cards and Business Travel Accounts in US and US Global Dollar Card programs. Notwithstanding the above, a Client may have negotiated a different benefit amount.


Business Travel Account - Hotel and/or low cost carrier airline disclosure


Currently, to use enhanced BTA for hotel and low cost carrier airline bookings, a third party service provider, with whom your TMC has a separate agreement, is required to automate the distribution of virtual account numbers. American Express has chosen to work with Conferma, an unaffiliated third party, to provide virtual account number services in connection with enhanced BTA.





Baggage Insurance Plan


Baggage Insurance Plan is underwritten by AMEX Assurance Company, Administrative Office, Phoenix, AZ under Policy AX0400, Policy AX0400-PR, Policy AX0400-VI or Policy BIP-IND. Coverage is determined by the terms, conditions, and exclusions of the Policies applicable to your Account and is subject to change with notice. This document does not supplement or replace the Policies. To be covered, you must pay the entire fare for travel on a Common Carrier (e.g. plane, train, ship, or bus) with your eligible Account. Entire Fare means the full fare cost for a Covered Trip on a Common Carrier. This product provides secondary coverage. This means it pays eligible benefits not paid by any primary insurance that you have. For checked baggage, a written report of the loss must be filed with the Common Carrier.