American Express US Online Recruitment Privacy Statement

Effective Date: January 01, 2020

At, we are committed to safeguarding your privacy. We want you to know how we may collect, use, share, and keep information about you and the choices that are available to you.

This Online Recruitment Privacy Statement (“Statement”) applies to information we collect through American Express websites or other services which link to this Statement. It does not apply to those websites, apps, or services that have their own online privacy statements such as the American Express website, It does not apply to information we collect to provide products and services.

Our websites and services are not intended for children under 13 years of age. We do not knowingly collect information online from, or market online to, children under 13 years of age.

Other Applicable Privacy Notices

Our Data Protection and Privacy Principles, which describe our global commitment to privacy, should be read in conjunction with this Statement.

California residents are encouraged to review our California Consumer Privacy Notice, which provides additional information in accordance with the California Consumer Privacy Act of 2018.

Please note that third-party services, such as social media websites, have additional terms that explain how operators of those services handle your information. Please review the terms of the specific online services you use.

Information We Collect

Generally, you provide your information directly to us (or to our Service Providers). For example, you may give us your name, email, mailing address, phone number, or date of birth when you:

  • register for job notifications;
  • create a profile by submitting your résumé/CV; or
  • apply for a job.

We (and our Service Providers) also collect information through Cookies and Similar Technologies.

The information we collect using Cookies and Similar Technologies may include:

  • the device you use (for example, we may collect information about the operating system, browser version, and the type of device you use to open electronic communications from us);
  • the IP Address and related information (such as domain information, your internet provider, and general geographic location);
  • browsing history on our website (such as what you search for, the pages you view, how long you stay, and how often you come back);
  • how you search for our website and from which websites you came from; and
  • whether you open our electronic communications and which parts you click on.

We (and our Service Providers) may also collect Other Information and combine it with the information we collected about you under this Statement.

Use of Information

We use information we collect in a number of ways, including:

  • if you register for notifications, we may contact you with notifications and announcements about new jobs at American Express;
  • if you submit your résumé/CV:
    • we may hold your résumé/CV and related information in accordance with our record retention schedule; and
    • we may review your online candidate profile from time to time to consider you for relevant job opportunities at American Express;
  • protect your information;
  • safeguard the security of your information;
  • to conduct research and analysis, including to better understand our job candidates and site visitors;
  • to support our background screening process if you apply for employment and are subsequently offered a position, subject to applicable law and where appropriate (we will provide you with additional information before we do such a screening); and
  • use it in other ways as required by law such as to verify your employment eligibility.

Please note that we may review your information using automated processes.

Disclosure of Information

We may disclose information about you as required or permitted by applicable law, including:

  • with regulatory authorities, courts, and governmental agencies to comply with legal orders, legal or regulatory requirements, and government requests;
  • with our Service Providers, law enforcement and governmental agencies to detect and prevent fraud or criminal activity, and to protect the rights of American Express or others;
  • within the American Express Family of Companies; and
  • with our Service Providers who perform services for us and help us operate our business, including our recruitment processes.

Cross-Border Transfers of Personal Information


We may transfer your information to companies within the American Express Family of Companies or to our Service Providers throughout the world, for example, to search for suitable positions or to process your application. Regardless of where we process your information, we still protect it in the manner described in the Data Protection and Privacy Principles, this Statement and in accordance with applicable laws.


Aggregated and Anonymized Information

Aggregated Information or Anonymized Information does not identify you individually; it helps us to analyze patterns among groups of people. We may use and share Aggregated Information and Anonymized Information for the same reasons as we might share Personal Information, and in other ways permitted by law.



We use administrative, technical and physical security measures to protect Personal Information. These measures include technological safeguards and appropriate access controls to files and facilities. We take reasonable steps to securely destroy or anonymize Personal Information when we no longer need it. We keep Personal Information for only so long as necessary for the recruitment process, unless we are required or permitted to keep it for longer by law, regulation or for the purposes of litigation or regulatory investigations.


Your Rights

You have the right to access and update your Personal Information in the following ways:

  • withdraw your request to receive job notifications or to be considered for job applications at any time;
  • ask us to rectify any incorrect Personal Information.

Please note that if you decide to restrict the processing of your Personal Information or if you withdraw your job application, we will not be able to further process your application or consider you for future opportunities at American Express.


Contacting Us

If you want to access or update your Personal Information, please contact

If you have questions or wish to make a complaint, please contact


Changes to This Statement

We may change this Statement from time to time. When we make changes, we will update the “Effective Date” at the top of this page. Any changes to this Statement will become effective when posted.




Aggregated Information-- information relating to multiple people which has been combined or aggregated such that individuals cannot be re-identified. Aggregated Information includes information that we create or compile from various sources, including certain information from Cookies and Similar Technologies.


American Express (we, our, us)-- the American Express Company as identified at the beginning of this Statement.


American Express Family of Companies-- any affiliate and subsidiary of, and any company owned or controlled by, the American Express Company.


Cookies and Similar Technologies -- a Cookie is a small data file that a website transfers to your computer. Similar Technologies include clear GIFs, web beacons, and pixel tags, which are typically transparent images on websites.


Anonymized Information--information used in a way that does not identify you to a third party. We often derive Anonymized Information from Personal Information. It includes information that we may collect from Cookies and Similar Technologies.


IP Address-- a number assigned to a device when connecting to the Internet.


Personal Information-- information that relates to an identified or identifiable natural person, such as name, address, telephone number, email address, previous employment history and other information associated with that individual such as demographic details.


Service Providers -- any vendor, third party and/or company that performs business operations on our behalf, such as recruitment, printing, mailing, and other communications services (email, direct mail, etc.), data processing, and outsourced technology, auditors, consultants and professional advisors.